Truck Rental at U-Haul Review
Looking to hire Truck Rental at U-Haul? See our detailed 11-point review based on our independent analysis of Truck Rental at U-Haul, 32 other Huntington moving companies, and 220 moving companies in Utah.
Key Takeaways:
- Overall rating: 6.60 out of 10
- Highest 11-point rating category: Professionalism
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
U-Haul, a well-established moving company, has been serving do-it-yourself movers since its inception in 1945. Founded by L.S. "Sam" Shoen and his wife Anna Mary immediately after World War II, U-Haul filled a significant need for do-it-yourself moving equipment available on a one-way, nationwide basis. The company is headquartered in Phoenix, Arizona, and operates across North America, offering a wide range of moving and storage solutions. These include truck and trailer rentals, self-storage units, moving supplies, and more. U-Haul distinguishes itself with a strong history of innovation, such as the introduction of box trucks designed specifically for residential moves and a comprehensive dealer network that sustains the company's grassroots. U-Haul is a major provider of propane in the U.S. and the largest installer of permanent trailer hitches in the automotive aftermarket industry. With a robust selection of moving services and a longstanding dedication to customer needs, U-Haul continues to be a prominent leader in the moving industry.
Our Research
- Analyzed 3 total reviews
- Reviewed 1 social profiles and review listings
- Checked for license verification at FMCSA
- Crunched 5 data points pertaining to the above
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between Truck Rental at U-Haul & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Communication | 6.93 | ↓ -6.8% | 1 | 0 | 100.0% | |
| Friendliness | 7.16 | ↓ -18.0% | 2 | 1 | 66.7% | |
| Professionalism | 7.41 | ↓ -9.4% | 1 | 0 | 100.0% |
Recent Truck Rental at U-Haul Reviews
Communication - 6.93/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Friendliness - 7.16/10
Was the moving crew cordial and friendly to be around on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Professionalism - 7.41/10
Did the moving crew behave in a professional manner on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Additional Details
Moving Services Offered by Truck Rental at U-Haul
- Local Moving
- Long-Distance Moving
- International Moving
- College Moving
- Military Moving
- Last-Minute Moving
- Packing and Unpacking Services
- Storage Services
- Furniture Moving
- Commercial Moving
Licenses
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Detailed Customer Insights
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Contact Truck Rental at U-Haul
- Huntington, UT, 84528
- (435) 637-6358
- https://www.uhaul.com/Locations/Truck-Rentals-near-Price-UT-84501/720073/
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How we ranked the top Utah movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Utah.
Rating Methodology
Here's the methodology we used to come up with the best movers in Utah:
Our original review-based ranking algorithm
We started with a total of 220 companies that offer moving services in the Utah area.
From these 220 companies, we analyzed a total of 37,329 reviews dating all the way back to February 2009.
We also reviewed a total of 2 state and federal moving licenses from these 220 companies and 678 different 3rd party review and social profiles.
Each of the ~37,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 87,652 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 11,408 Huntington moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Utah moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
