PODS Moving & Storage revolutionized the moving and storage industry when they introduced portable storage containers in 1998. Based in the United States with international services in Canada, Australia, and the United Kingdom, PODS has almost 25 years of experience and currently operates in 46 states and 6 provinces with over 245 storage center locations. They are move.org's number one moving and storage company of 2023. PODS offers local and long-distance moving services, on-site storage, and packing and loading assistance. Additionally, they provide moving supplies, car shipping, and connections to trusted local labor providers. Their flexible, convenient solutions are designed with the customer in mind. For more options on moving services in Tyler, TX, check out our comprehensive list on our Tyler, TX's movers page.
PODS Moving & Storage
Moving Services
- Local Moving
- Long-Distance Moving
- Storage Services
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Moving and Storage Supplies
- Packing and Loading Support
- Move-In Services
- Safely Ship Your Vehicle
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 08/10/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Customer Reviews of PODS Moving & Storage
We analyzed and organized the customer reviews of PODS Moving & Storage in Tyler, TX using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for PODS Moving & Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“PODS is very reliable and works well with my schedule”
“not a great overall experience”
“bad experience with customer service”
“great option was hoped for but turned into a disaster”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“pod was delivered late”
“drop off and pick up were on time”
“Delays in arrival, pick up, and drop off”
“POD arrived on time, driver called to confirm”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“rate for storage was unreasonably high”
“overcharged our credit cards”
“price to move exceeds new apartment rent”
“it is very expensive”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“no info provided on how to file a claim”
“works well with my schedule”
“they could not contact me efficiently”
“communication was very poor”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“kept overcharging and had to request refunds”
“charge for work not completed”
“amount charged was far above the estimate”
“Misquoted pricing on units”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“delivery was significantly delayed ”
“without belongings for over a month”
“delaying pickups to extend rental period”
“had to wait extra days for pick up”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“people are nice”
“drivers were all fantastic”
“everyone was super friendly and helpful”
“"operator was rude and cursed at me"”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“would not hire again due to water damage and billing issues”
“very reliable and works well with my schedule”
“would not use these guys unless necessary”
“would not hire them again”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“unprofessional to ask for customer's tools”
“terrible customer service”
“drivers were very professional and knowledgeable”
“Customer service is non existent”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“did not demonstrate a willingness to right the water damage wrong”
“closed my claim without discussing”
“Still trying to get billing issues resolved”
“had to nearly get a lawyer”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“water damage to items moved”
“POD was broken upon delivery”
“Our items were broken”
“More than 50% of property was damaged”
Customer Insights
Cost: $ 2295.00 from 4 historical data points
Great Crew Members
| Drivers | the drivers were honorable |
| William Brown | went out of his way during delivery and pickup |
| Jarvis | Jarvis made a stressful day much better |
| Quinn | Quinn was helpful on the phone |
| Nathaniel Jones | Awesome job and great interpersonal skills |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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