Cubby Hole USA 1 Self Storage & Moving Review
Looking to hire Cubby Hole USA 1 Self Storage & Moving? See our detailed 11-point review based on our independent analysis of Cubby Hole USA 1 Self Storage & Moving, 4 other Texarkana moving companies, and 1,891 moving companies in Texas.
Key Takeaways:
- Overall rating: 6.88 out of 10
- Highest 11-point rating category: Friendliness
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
Cubby Hole USA 1 Self Storage & Moving Center-Wake Village / Texarkana has been in the business since 1994, providing state-of-the-art self-storage solutions to customers in Texas, Louisiana, and Arkansas. The company operates multiple locations, such as Shreveport, Bossier City, Bryan, and Longview. As a market leader, Cubby Hole USA aims to ensure customer satisfaction by offering safe, secure, clean, and well-maintained facilities. Additionally, the company provides property management services for self-storage properties and offers free use of their moving truck for a hassle-free moving experience. Their focus on customer service and state-of-the-art systems sets them apart from other moving companies in Texarkana, TX.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between Cubby Hole USA 1 Self Storage & Moving & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 7.72 | ↓ -7.0% | 10 | 2 | 83.3% | |
| Affordability | 5.17 | ↓ -31.7% | 2 | 3 | 40.0% | |
| Communication | 8.10 | ↑ 9.0% | 7 | 1 | 87.5% | |
| Friendliness | 9.22 | ↑ 5.6% | 16 | 0 | 100.0% | |
| Will Hire Again | 7.81 | ↓ -3.0% | 11 | 2 | 84.6% | |
| Professionalism | 8.21 | ↑ 0.4% | 5 | 0 | 100.0% | |
| Conflict Handling | 4.20 | ↑ 3.2% | 1 | 1 | 50.0% | |
| Precision & Care | 5.75 | ↓ -27.4% | 0 | 1 | 0.0% |
Recent Cubby Hole USA 1 Self Storage & Moving Reviews
Quality - 7.72/10
Overall quality of the service provided on moving day.
Overall Review Distribution
Affordability - 5.17/10
How affordable was the moving service?
Overall Review Distribution
Communication - 8.10/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Overall Review Distribution
Friendliness - 9.22/10
Was the moving crew cordial and friendly to be around on moving day?
Overall Review Distribution
Will Hire Again - 7.81/10
How likely a customer is to hire the same movers again for their next move.
Overall Review Distribution
Professionalism - 8.21/10
Did the moving crew behave in a professional manner on moving day?
Overall Review Distribution
Conflict Handling - 4.20/10
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
Overall Review Distribution
Precision & Care - 5.75/10
Were walls scratched? Did furniture get scuffed, broken, or lost?
Overall Review Distribution
Additional Details
Moving Services Offered by Cubby Hole USA 1 Self Storage & Moving
- Free Use of Moving Truck
- State-of-the-Art Systems
- Convenient Locations
- Fencing & Digital Access
- COVID-19 Safety Precautions
- Self Storage Solutions
- Truck Usage Rules
- Helpful Hints for Storage Customers
- Security Measures
- Property Management
Licenses
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Detailed Customer Insights
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Contact Cubby Hole USA 1 Self Storage & Moving
- 901 N Bishop St, Texarkana, TX, 75501
- (903) 832-2332
- https://cubbyholeusa.com/
Follow Cubby Hole USA 1 Self Storage & Moving:
How we ranked the top Texas movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Texas.
Rating Methodology
Here's the methodology we used to come up with the best movers in Texas:
Our original review-based ranking algorithm
We started with a total of 1,891 companies that offer moving services in the Texas area.
From these 1,891 companies, we analyzed a total of 328,866 reviews dating all the way back to June 2007.
We also reviewed a total of 541 state and federal moving licenses from these 1,891 companies and 5,876 different 3rd party review and social profiles.
Each of the ~328,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 913,701 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 147,097 Texarkana moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Texas moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
