Ace Relocation Systems Review
Looking to hire Ace Relocation Systems? See our detailed 11-point review based on our independent analysis of Ace Relocation Systems, 100 other San Antonio moving companies, and 1,891 moving companies in Texas.
Key Takeaways:
- Overall rating: 7.31 out of 10
- Highest 11-point rating category: Friendliness
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
Regardless of move distance, Ace Relocation Systems is here to help you move your family, employees, or work facilities. Ace Relocation has been moving people for over 40 years. It is a nationwide mover with ten locations across the country, including San Marcos, TX, which services Austin, San Antonio, and all of South Texas. All moves include options for packing, unpacking, cleanup, storage, and high-value transport services. Whether you’re relocating your home to a neighboring state or across the country, you can be confident that your items will be delivered safely and on schedule. Ace Relocation also offers professional logistics support for any business. It has over 700,000 square feet of secured warehouse space, allowing it to store large merchandise volumes and fulfill orders quickly. Air and ocean freight is available if you’re moving your goods overseas. With over 700 partner agents worldwide, this company can ensure a coordinated, organized, and seamless shipment to any international port.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between Ace Relocation Systems & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 7.96 | ↓ -4.2% | 134 | 45 | 74.9% | |
| Punctuality | 6.94 | ↓ -13.1% | 49 | 26 | 65.3% | |
| Affordability | 7.67 | ↑ 1.2% | 22 | 7 | 75.9% | |
| Communication | 7.38 | ↓ -0.7% | 71 | 32 | 68.9% | |
| Stick to Prices | 6.52 | ↑ 9.4% | 26 | 14 | 65.0% | |
| Speed | 7.84 | ↓ -7.2% | 37 | 13 | 74.0% | |
| Friendliness | 9.17 | ↑ 5.0% | 91 | 8 | 91.9% | |
| Will Hire Again | 7.57 | ↓ -5.9% | 136 | 52 | 72.3% | |
| Professionalism | 8.61 | ↑ 5.3% | 100 | 20 | 83.3% | |
| Conflict Handling | 3.02 | ↓ -25.8% | 8 | 31 | 20.5% | |
| Precision & Care | 7.71 | ↓ -2.7% | 74 | 26 | 74.0% |
Recent Ace Relocation Systems Reviews
Quality - 7.96/10
Overall quality of the service provided on moving day.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Punctuality - 6.94/10
Did the crew show up on-time with the required equipment?
Overall Review Distribution
Affordability - 7.67/10
How affordable was the moving service?
Overall Review Distribution
Communication - 7.38/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Overall Review Distribution
Stick to Prices - 6.52/10
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Speed - 7.84/10
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Friendliness - 9.17/10
Was the moving crew cordial and friendly to be around on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Will Hire Again - 7.57/10
How likely a customer is to hire the same movers again for their next move.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Professionalism - 8.61/10
Did the moving crew behave in a professional manner on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Conflict Handling - 3.02/10
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
Overall Review Distribution
Precision & Care - 7.71/10
Were walls scratched? Did furniture get scuffed, broken, or lost?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Additional Details
Moving Services Offered by Ace Relocation Systems
- International Moving
- Dedicated international move coordinator
- Packing materials specific to international moves
- Crates and containers for protection during overseas moves
- Expedited air freight for all size shipments
- Worldwide ocean freight shipping for all size shipments
- Vehicle shipping
- Assistance with customs and immigration
- Long-term and short-term storage in the US and abroad
- Local destination partner for moving into new home
Licenses
State & federal license information
Texas Moving License
Status: Active (last checked: 6/06/25)Texas Moving License Information
- License Number: 005585900C
- License Status: Active
- Date Issued: 11/01/24
Detailed Customer Insights
Based on our analysis of Ace Relocation Systems's customer reviews:
4.75 hrs
Local Move Duration
based on 6 reviews
6 days
Interstate Move Duration
based on 18 reviews
Average Cost
$3,296.00
based on 3 historical data points
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Awards
Contact Ace Relocation Systems
- 2312 S Old Bastrop Hwy, San Marcos, TX, 78666
- (512) 268-5115
- https://www.acerelocation.com/locations/austin-san-antonio-houston-movers/
Follow Ace Relocation Systems:
How we ranked the top Texas movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Texas.
Rating Methodology
Here's the methodology we used to come up with the best movers in Texas:
Our original review-based ranking algorithm
We started with a total of 1,891 companies that offer moving services in the Texas area.
From these 1,891 companies, we analyzed a total of 328,866 reviews dating all the way back to June 2007.
We also reviewed a total of 541 state and federal moving licenses from these 1,891 companies and 5,876 different 3rd party review and social profiles.
Each of the ~328,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 913,701 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 147,097 San Antonio moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Texas moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
