Ward North American has been moving homes, businesses, and high-value products in and around San Antonio since 1976. It is a trusted brand in the moving industry with the experience and resources to handle any move – local, long distance, or international. Ward North American helps customers move entire households, offices, hotels, universities, and hospitals using state-of-the-art equipment. It can also relocate employees and their families, even a corporate staff of 300. Secure storage solutions are available as well. This company owns six warehouses, offering short and long-term storage options tailored to your needs. For your peace of mind, the facilities are equipped with fire and theft alarms, surveillance cameras, and electronic tracking systems. Ward North American’s competitive pricing, comprehensive services, and commitment to customer satisfaction make it a perfect choice for your next move. It has four other locations in Round Rock, Garland, Killeen, and Houston.
Ward North American
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Ward North American
Additional Cities Served: New Braunfels, Schertz, Cibolo, Seguin, Eagle Pass, Converse, KerrvilleShow More >
Moving Services
- Cheap moving services
- Local moving services
- Long-distance moving services
- Cross-country moving services
- International moving services
- Small moving services
- Piano moving services
- Pool table moving services
- Appliance moving services
- Furniture moving services
Awards
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Customer Reviews of Ward North American
We analyzed and organized the customer reviews of Ward North American in San Antonio, TX using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Ward North American based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“great experience with the moving service”
“they care about belongings and the customer”
“grateful for their service and would recommend”
“exceptional care and attention to detail”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“kept to the schedule and destination time”
“team arrived on time”
“crew and truck arrived on time”
“Frank was very prompt”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“They are great value for the price”
“Extra dollar paid for peace of mind, implying it's affordable”
“reasonably priced”
“provided me with an affordable rate”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“great with communications”
“kept us informed during the process”
“Nick coordinated the process effectively”
“responsive and helpful in scheduling delivery”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“did everything they promised”
“company needs to stick with the contract they quoted”
“had to ask for weight-based pricing adjustment”
“no additional money demanded”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“crew quickly and skillfully offloaded our items”
“they were fast”
“very efficient in packing and unpacking”
“Robert and his partner were quick”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“they care about belongings and the customer”
“treated our family like royalty”
“Everyone was professional and friendly”
“Randy and his whole crew were polite”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“will continue using their services”
“would hire this company again”
“best hands down”
“would recommend this company to anyone”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“they are professional”
“professional in job execution”
“exceptional care and attention to detail”
“very professional and efficient”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“Rocio went above and beyond helping with my daughter”
“help of key lead individuals for a quick resolve”
“should not have to pay for boxes and paper twice”
“Going with me to purchase a bed frame that was damaged”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“packed items carefully with tons of paper”
“treated our family like royalty”
“Carlos and his crew were careful with our stuff”
“all items arrived undamaged”
Customer Insights
Interstate Move Duration: 4 days from 5 reviews
Great Crew Members
| Jared, Nick, Diana, Donna | thank you to Jared for the contract, Nick for logistics, Diana and Donna for finding items |
| Ward | made our move their priority |
| Jaden, Nick, Carlos | Jaden gave a fair price, Nick coordinated effectively, Carlos ensured satisfactory move |
| Ward | Ward was very professional and helpful |
| Jaden, Nick, Donna, Fernando | All were great to work with |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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