With operations extending since 1997, U-Pack has been a reputable long-distance moving company located in Fort Smith, Arkansas. The company offers a range of services including long-distance moving, military moves, cross-country moves, senior moving, student moves, job relocation, and even small moves. Its vast nationwide network includes coverage for homes of all sizes. U-Pack stands out with its unique service options like storage and guaranteed transit, ensuring the fuel costs are included in their rates thereby making it a budget-friendly choice. Their team--comprised of knowledgeable consultants and backed with online tools and resources for moving services in San Antonio, TX--facilitate a convenient and simple long-distance moving experience for its customers.
U-Pack
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About U-Pack
Additional Cities Served: New Braunfels, Schertz, Cibolo, Seguin, Universal City, Live Oak, Leon ValleyShow More >
Moving Services
- Long Distance Moving
- Military Moves
- Cross Country Moving
- Senior Moving
- Student Moves
- Job Relocation
- Small Moves
- Household Goods Moving Services
- Compare Moving Services
- Free Moving Quote
Awards
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Customer Reviews of U-Pack
We analyzed and organized the customer reviews of U-Pack in San Antonio, TX using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for U-Pack based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“staff was very friendly and helpful”
“Another seamless move with UPack”
“The process is so simple and smooth”
“great, courteous, timely and professional service”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“was picked up as scheduled”
“U-Pack showed up on time”
“it couldn't have gone any easier from initial call to pickup”
“couple days early from the earliest estimate”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“Most economical way to do long moves”
“it was cost effective”
“the least expensive option and saved money on both ends”
“pricing is reasonable”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“great service”
“always readily available by phone when we had questions”
“great staff and people who listen”
“every person on the phone was wonderful”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“costs are based on trailer usage as expected”
“didn't charge me for the extra storage”
“the price I paid was the price they gave me”
“no hidden fees in quote”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“received items quicker than expected”
“NO surprises or problems with our belongings”
“delivered ahead of time”
“everything was fine when delivered”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“staff was very friendly”
“courteous service”
“staff were very friendly and helpful”
“The people were friendly and helpful”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“Simply can’t beat them in any other way”
“Would definitely recommend and use UPack again”
“would definitely use them again”
“will definitely use and recommend this service”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“professional service”
“implied unprofessional conduct by agent”
“workers were professional and explained process”
“very efficient, professional service”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“seemed to deliberately upcharge without rectifying situation”
“Don't refund like they say”
“no one called me to setup the drop off appointment”
“only offered 75 bucks off”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“belongings remained intact”
“nothing was broken”
“minor road rash but contents in great condition”
“everything is intact and there is not even a small scratch”
Customer Insights
Cost: $ 3673.00 from 4 historical data points
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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