First Responders Moving

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First Responders Moving
MoversChevron RightTexasChevron RightSan AntonioChevron RightFirst Responders Moving
based on 548+ data points
Circle Info

About First Responders Moving

Founded in 2011, First Responders Moving is a moving company based in San Antonio, Texas. Staffed by active or former first responders from the fire department, law enforcement, and military backgrounds, this company provides both residential and commercial moving services in San Antonio, TX. Firefighter-owned and operated, First Responders Moving ensures customer trust, professionalism, and attention to detail. They provide clients with their own account page to manage moving details, advanced technology for on-site move management, and a dedicated Relocation Manager to ensure smooth coordination throughout the process.

Moving Services

  • Residential Moving
  • Commercial Moving
  • Interior Designer Services
  • Labor-Only Services
  • Local Moving
  • Long-Distance Moving
  • Packing Services
  • Storage Services
  • Furniture Moving
  • Appliance Moving

Texas Moving License

Active

Last Checked: 12/09/21

The TXDMV regulates moving companies that operate within the state of Texas.

USDOT Interstate License
Circle Info

Not Authorized

for Interstate Moves

Last Checked: 01/10/25

USDOT

2133539

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Customer Reviews of First Responders Moving

We analyzed and organized the customer reviews of First Responders Moving in San Antonio, TX using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for First Responders Moving based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:

1. Quality

7.61/10

Nationwide Average: 8.44/10

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Recent Reviews Mention...

poor overall service

moved us without any issues

great experience

very pleased with the service

2. Punctuality

6.38/10

Nationwide Average: 8.07/10

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Recent Reviews Mention...

moving slowly implies lateness

could not get a hold of anybody.

the guys were prompt

they called 15 minutes out from arrival

3. Affordability

5.78/10

Nationwide Average: 7.69/10

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Recent Reviews Mention...

they charge during the time items held.

overpriced for the service they provide

Great price with the military discount

good price

4. Communication

5.27/10

Nationwide Average: 7.53/10

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Recent Reviews Mention...

could not get a phone call or email returned.

Smooth set up

unable to get anyone on the phone despite multiple attempts

great communication

5. Stick to Prices

4.34/10

Nationwide Average: 5.99/10

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Recent Reviews Mention...

did not stick to quoted prices

charged extra $75 not initially mentioned.

our estimate was accurate

did not receive the agreed settlement amount

6. Speed

7.12/10

Nationwide Average: 8.58/10

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Recent Reviews Mention...

took 4 hours for a small move

fast and efficient

friendly, fast, and efficient

things were quickly delivered

7. Friendliness

9.57/10

Nationwide Average: 8.91/10

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Recent Reviews Mention...

they are friendly

incredibly professional and kind

very professional, friendly

they were friendly

8. Will Hire Again

6.94/10

Nationwide Average: 8.18/10

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Recent Reviews Mention...

will not use them in the future

will not hire again due to poor experience.

would definitely hire them again

would recommend and hire again

9. Professionalism

7.98/10

Nationwide Average: 8.31/10

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Recent Reviews Mention...

unprofessional behavior

worked really well together

displayed great teamwork, very professional

work ethic were top-notch

10. Conflict Handling

1.87/10

Nationwide Average: 4.07/10

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Recent Reviews Mention...

desks broken and not fixed

ghosted me after filing a claim

company did not take ownership of their error and damage

no resolution for damaged table up till now

11. Precision & Care

7.11/10

Nationwide Average: 8.01/10

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Recent Reviews Mention...

desks were broken

came prepared to protect our furniture

cared about my belongings

took great care of our belongings

Customer Insights icon

Customer Insights

Local Move Duration: 4.5 hours from 11 reviews

Great Crew Members icon

Great Crew Members

Jacob, Javon, Chrishandled multi-location service well, hardworking and efficient
Jacob Shelley, Jesus Pena-NFR, Chris Penafriendly, fast, and efficient
Alex, Melvin, Jacobhappy to do everything asked without any issues
Jacob, Novangreat communication and work ethic
Jacob, Alex, Lotothey were awesome and efficient
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact First Responders Moving

Location
11889 Starcrest Dr, San Antonio, TX, 78247
Phone
(210) 616-1020
Link
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