Chapa's Moving Service is a well-established moving company based in San Antonio and McAllen, Texas that has been in the moving industry for over 40 years. Serving both the Rio Grande Valley and Greater San Antonio area, they offer a wide range of services, including residential and commercial moves, long-distance moves, piano moving, packing services, loading and unloading of rented moving vehicles, and sales of moving boxes and packing supplies. Chapa's Moving Service distinguishes itself with a strong focus on superior customer service and attention to detail. As a state-licensed entity, they assure transparency with no hidden fees, and boast a team of experienced and permanent employees. The company is independent and prides itself on its owner's day-to-day involvement in operations. For those looking for movers in San Antonio, TX, you will find a large variety to choose from.
Chapa's Moving Service
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Chapa's Moving Service
Additional Cities Served: Schertz, Cibolo, Leon Valley, Selma, Pleasanton, Helotes, CenterShow More >
Moving Services
- Residential Moves
- Commercial Moves
- Long Distance Moves
- Local Moves
- Self Storage Units
- Piano Movers
- Relocation of safes
- Loading and unloading rented moving vehicles
- Packing Services
- Sale of moving boxes and packing supplies
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 08/13/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Customer Reviews of Chapa's Moving Service
We analyzed and organized the customer reviews of Chapa's Moving Service in San Antonio, TX using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Chapa's Moving Service based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“great work by movers”
“great work by movers”
“great moving experience”
“very professional and quick”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“arrived early”
“Timely”
“appreciate their promptness”
“prompt”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“Pricing is very reasonable”
“reasonable pricing.”
“very reasonably priced”
“for a fair deal”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“great customer service”
“customer service was great”
“cheerfully assisted with unloading and placement”
“customer service was great”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“denying claims for damage they caused”
“charged $1,600 instead of the estimated $800”
“tried to force to pay more than agreed”
“told to pay $160 more for the truck and gas”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“Guys were super fast”
“worked quickly”
“very quick”
“quick”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“very friendly”
“Wonderful guys”
“enjoyable experience from booking to paying”
“Very respectful, helpful”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“recommend this company and would hire again”
“would hire again”
“Highly recommend”
“would definitely recommend them”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“crew conducted themselves well”
“team was professional”
“very professional”
“Did an amazing job”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“always find reasons to deny claims”
“refused compensation for lost items”
“no attempt to rectify theft and almost theft”
“office was unresponsive to rectify the service failure”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“my belongings were intact”
“paid attention to details”
“not a single scratch in the walls”
“very careful with belongings”
Customer Insights
Local Move Duration: 4 hours from 9 reviews
Great Crew Members
| David, Ruben | David and Ruben were fast, helpful, and very careful |
| Jose, Johnathan, Gerardo | appreciate their promptness and steady pace |
| Ivan, Mizal | Ivan and Mizal were awesome and provided great help |
| Jose De Leon,Chris,Saul | this is the crew to ask for |
| David, Ruben | knew how to reassemble complex items, right on time |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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