Arrow Moving & Storage - San Antonio Review
Looking to hire Arrow Moving & Storage - San Antonio? See our detailed 11-point review based on our independent analysis of Arrow Moving & Storage - San Antonio, 100 other San Antonio moving companies, and 1,891 moving companies in Texas.
Arrow Moving & Storage - San Antonio has an overall score of 8.06 out of 10. Based on our extensive analysis, this is a Good score and places it in the top 61.7% of all movers in Texas and the top 61.35% of moving companies nationwide. They score better than 1,166 movers in Texas.
Key Takeaways:
- Overall rating: 8.06 out of 10
- Highest 11-point rating category: Speed
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
Originally founded in 1936, Arrow Moving and Storage serves San Antonio and beyond with a variety of convenient relocation services. As an agent of Mayflower Van Lines, this moving company has access to a global network of relocation specialists and can move you to any city in the world. Arrow Moving offers a wide range of services, including full-service packing, labor-only, furniture assembly, furniture delivery, warehousing, and storage. As a result, whether you're moving a one-bedroom apartment or a corporate office, Arrow Moving and Storage has the experience and expertise to make your move a stress-free experience. Interested in exploring more options for your move? Check out other highly-regarded movers in San Antonio, TX to find the best fit for your relocation needs.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between Arrow Moving & Storage - San Antonio & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 9.45 | ↑ 13.8% | 269 | 13 | 95.4% | |
| Punctuality | 9.21 | ↑ 15.4% | 57 | 4 | 93.4% | |
| Affordability | 7.06 | ↓ -6.8% | 3 | 1 | 75.0% | |
| Communication | 8.28 | ↑ 11.3% | 58 | 12 | 82.9% | |
| Stick to Prices | 3.89 | ↓ -34.8% | 1 | 3 | 25.0% | |
| Speed | 9.81 | ↑ 16.2% | 145 | 2 | 98.6% | |
| Friendliness | 9.67 | ↑ 10.7% | 199 | 5 | 97.5% | |
| Will Hire Again | 9.31 | ↑ 15.7% | 275 | 18 | 93.9% | |
| Professionalism | 9.46 | ↑ 15.8% | 205 | 10 | 95.3% | |
| Conflict Handling | 3.50 | ↓ -13.9% | 3 | 7 | 30.0% | |
| Precision & Care | 9.04 | ↑ 14.1% | 95 | 10 | 90.5% |
Recent Arrow Moving & Storage - San Antonio Reviews
Quality - 9.45/10
Overall quality of the service provided on moving day.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Punctuality - 9.21/10
Did the crew show up on-time with the required equipment?
Overall Review Distribution
Affordability - 7.06/10
How affordable was the moving service?
Overall Review Distribution
Communication - 8.28/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Stick to Prices - 3.89/10
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
Overall Review Distribution
Speed - 9.81/10
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
Overall Review Distribution
Friendliness - 9.67/10
Was the moving crew cordial and friendly to be around on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Will Hire Again - 9.31/10
How likely a customer is to hire the same movers again for their next move.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Professionalism - 9.46/10
Did the moving crew behave in a professional manner on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Conflict Handling - 3.50/10
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Precision & Care - 9.04/10
Were walls scratched? Did furniture get scuffed, broken, or lost?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Additional Details
Moving Services Offered by Arrow Moving & Storage - San Antonio
- Residential Moving
- Office Moving
- Corporate Moving
- International Moving
- Specialized Moving
- Warehousing
- Distribution and Storage
- Free moving quotes
Licenses
State & federal license information
Texas Moving License
Status: Active (last checked: 1/08/25)Texas Moving License Information
- License Number: 006630542C
- License Status: Active
- Date Issued: 6/07/21
Detailed Customer Insights
Based on our analysis of Arrow Moving & Storage - San Antonio's customer reviews:
4 hrs
Local Move Duration
based on 14 reviews
Error. Please try again later.
Awards
Contact Arrow Moving & Storage - San Antonio
- 4322 Milling Rd, San Antonio, TX, 78219
- (210) 359-1333
- https://arrowmoving.com/areas-served/texas/san-antonio-tx-movers/
Follow Arrow Moving & Storage - San Antonio:
How we ranked the top Texas movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Texas.
Rating Methodology
Here's the methodology we used to come up with the best movers in Texas:
Our original review-based ranking algorithm
We started with a total of 1,891 companies that offer moving services in the Texas area.
From these 1,891 companies, we analyzed a total of 328,866 reviews dating all the way back to June 2007.
We also reviewed a total of 541 state and federal moving licenses from these 1,891 companies and 5,876 different 3rd party review and social profiles.
Each of the ~328,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 913,701 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 146,565 San Antonio moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Texas moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
