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Smartbox Moving and Storage Review

Updated Jun 10, 2025
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Looking to hire Smartbox Moving and Storage? See our detailed 11-point review based on our independent analysis of Smartbox Moving and Storage, 111 other Plano moving companies, and 1,883 moving companies in Texas.

Key Takeaways:

  • Overall rating: 5.76 out of 10
  • Highest 11-point rating category: Affordability
  • Our rankings and results are unbiased & backed by data… NOT paid promotions

About

Smartbox Moving and Storage offers unique, customer-oriented moving and storage solutions. The company provides both long and short distance moving services and is associated with partner services that help with the loading and unloading of their portable storage units. The units, designed for easy loading and unloading, offer optimum coverage and protection for stored contents. Smartbox's services are tailored to be affordable and time-saving, making them beneficial for those planning a move. If you are looking to avail moving services in other locations, you can check out our list of experienced movers serving Plano, TX. While the specific origin year isn't mentioned, the company is based in Richmond, Virginia and it services areas across the nation. With professional and customer-oriented solutions, Smartbox distinguishes itself in the moving and storage industry.

Our Research

  • Analyzed 3 total reviews
  • Reviewed 1 social profiles and review listings
  • Checked for license verification at TxDMV & FMCSA
  • Crunched 12 data points pertaining to the above

11 Point Rating

MetricScorevs NationwidePositive ReviewsNegative ReviewsPositive Score
Quality6.55↓ -21.1%1233.3%
Punctuality5.57↓ -30.2%010.0%
Affordability6.83↓ -9.9%10100.0%
Communication5.23↓ -29.6%010.0%
Stick to Prices3.47↓ -41.8%010.0%
Friendliness6.51↓ -25.5%010.0%
Will Hire Again6.56↓ -18.4%1150.0%
Professionalism6.15↓ -24.7%010.0%
Precision & Care5.76↓ -27.3%010.0%

Recent Smartbox Moving and Storage Reviews

Quality - 6.55/10

Overall quality of the service provided on moving day.

Overall Review Distribution
Positive
1 (33.3%)
Negative
2 (66.7%)

Additional Details

Moving Services Offered by Smartbox Moving and Storage

  • Long distance moving
  • Moving locally
  • Corporate moving
  • Storage units

Contact Smartbox Moving and Storage

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How we ranked the top Texas movers

Why you should trust us

We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Texas.

Rating Methodology

Here's the methodology we used to come up with the best movers in Texas:

Our data scientist working on the years of experience formula

Our original review-based ranking algorithm

We started with a total of 1,883 companies that offer moving services in the Texas area.

From these 1,883 companies, we analyzed a total of 328,866 reviews dating all the way back to June 2007.

We also reviewed a total of 541 state and federal moving licenses from these 1,883 companies and 5,865 different 3rd party review and social profiles.

Each of the ~328,000 reviews was scored according to our detailed 11-point rating criteria

This gave us a total of 912,273 data points to compute individual company scores.

Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 149,216 Plano moving company data points from the past 2 years that carry more weight.

Bayesian averages calculated to fairly account for the differences between companies that are newer.

The Great Guys Moving 11-Point Rating Breakdown

Our 11-point rating criteria scores every Texas moving company across 11 of the most important criteria for a succesful moving experience.

Quality

Overall quality of the service provided on moving day.

8.36/10 avg in Texas from 179,744 reviews

Punctuality

Did the crew show up on-time with the required equipment?

7.98/10 avg in Texas from 60,774 reviews

Affordability

How affordable was the moving service?

7.63/10 avg in Texas from 35,928 reviews

Communication

Responsiveness before, during, and after the move.

7.41/10 avg in Texas from 61,790 reviews

Stick to Prices

Was the final price consistent with the original quote?

5.82/10 avg in Texas from 19,881 reviews

Speed

Efficiency without taking unnecessary time to increase costs.

8.51/10 avg in Texas from 81,187 reviews

Friendliness

Was the moving crew cordial and friendly on moving day?

8.74/10 avg in Texas from 96,881 reviews

Will Hire Again

How likely a customer is to hire the same movers again.

8.11/10 avg in Texas from 181,754 reviews

Professionalism

Did the moving crew behave professionally on moving day?

8.19/10 avg in Texas from 101,661 reviews

Conflict Handling

How well the company responds to accidents and issues.

3.93/10 avg in Texas from 18,491 reviews

Precision & Care

Were walls scratched? Did furniture get damaged or lost?

7.97/10 avg in Texas from 81,329 reviews