Compass Self Storage is a moving and storage service provider with several neighborhood locations across the United States, offering a one-stop-shop for all residential and business-related storage needs. The company acts as a storage concierge service, providing packing and moving supplies, arranging truck rentals, and contacting movers in McKinney, TX on behalf of their customers. Compass Self Storage facilities are equipped with various amenities to support a hassle-free storage experience, including climate-controlled units, indoor units, secure entry access, digital surveillance, and month-to-month leases. The company prioritizes customer satisfaction and offers personal, business, boat and RV, pharmaceutical, and climate-controlled storage services.
Compass Self Storage
Moving Services
- Packing Supplies
- Truck Rental
- Moving Services
- Personal Storage
- Business Storage
- Boat & RV Storage
- Secure Entry Access
- Digital Surveillance
- Contactless Rentals Available
- Climate Controlled Units
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Customer Reviews of Compass Self Storage
We analyzed and organized the customer reviews of Compass Self Storage in McKinney, TX using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Compass Self Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“great customer service from the team”
“Quick, easy, clean, and professional service”
“outstanding customer service and highly recommend them”
“Wonderful experience from beginning to end”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“prompt”
“they were quickly out the door”
“they showed up and finished quickly”
“they were prompt”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“great pricing”
“gave me 50% off the first month”
“rates were very competitive”
“prices are very competitive and a good value”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“the was very helpful”
“employees were responsive”
“very polite and courteous”
“easy to do business with”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“Charged more than the initial quote repeatedly.”
“price changes every 6 to 8 months”
“quoted first month free then changed to 1/2 off”
“they look for reasons to charge fees”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“Fast transaction implies speediness”
“Super fast service”
“very quick move”
“done orderly and swiftly”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“employees were very friendly”
“they are friendly”
“staff has been fantastic and very pleasant”
“Staff is super friendly and accommodating”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“only moving out because my business is growing”
“would highly recommend”
“I highly recommend and would hire again”
“Highly recommend them and would use their service again”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“crew was professional”
“Gary was super professional”
“very professional service”
“provided professional service”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“did not rectify the damage”
“their unwillingness to help with billing issues”
“Sallie provided assistance when there was an issue”
“Sallie added gravel to fix drainage issues”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“extra careful to make sure all is done orderly”
“was assaulted by an employee”
“crickets were found in the unit”
“items were not handled safely”
Great Crew Members
| Gary,Sally | great help |
| Chase | very helpful and efficient |
| Gary | Gary helped me out even as they were closing |
| Gary | Gary was super professional and terrific to work with |
| Gary, Sally, Chase | all ensure customers are well taken care of |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
McKinney Moving Services
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