Founded in 2016, Brother Bear Moving Company is a local and professional moving business, serving not only the Dallas and Austin, Texas areas but also offering their services to New Braunfels, TX. This family-owned company provides a broad spectrum of services which include labor-only, packing-only, long-distance, and commercial moving. With a rich history of over 20 years in the moving industry, the team at Brother Bear Moving is committed to delivering a seamless, effortless, and cost-effective moving journey to their clients. Their services can be tailored to fulfill individual demands and their emphasis on community, customer service, and proficient teamwork differentiates them from other moving companies.
Brother Bear Moving

About Brother Bear Moving
Additional Cities Served: San Marcos, Kyle, Seguin, Buda, Lockhart, Bastrop, GonzalesShow More >
Moving Services
- Labor Only Moving Service
- Packing Only Service
- Long Distance Moving Service
- Commercial Moving Service
- Home Staging Moving Service
- Furniture Moving Service
- Moving Heavy Appliances Service
- Moving Personal Belongings Service
- Office Furniture Moving Service
- Moving Electronics Service
Not Authorized
for Interstate Moves
Last Checked: 08/09/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Customer Reviews of Brother Bear Moving
We analyzed and organized the customer reviews of Brother Bear Moving in New Braunfels, TX using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Brother Bear Moving based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“worst customer service experience ever dealt with”
“This company is the worst and should be shut down”
“damaged storage unit and items”
“stole everything we owned”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“crew did not arrive within the scheduled window”
“they missed a move”
“They missed my move date with no explanation”
“they deliver when they feel like it”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“stole everything we owned”
“"charged more than the quoted price"”
“The move ended up being the most expensive.”
“Total was a lot cheaper than expected”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“no communication until reached out multiple times”
“Fees accrued were not paid for as promised”
“continue to dodge calls”
“avoiding contact”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“stole everything we owned”
“"did not stick to the quoted price"”
“did not stick to the damage coverage policy”
“They tried to charge extra beyond the quote.”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“crew was delayed and never completed the move”
“they didn't show up”
“They definitely hustled”
“move was quick and efficient”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“movers were polite”
“they moved my daughter”
“They were respectful”
“Nelson, Jacolby and their friend were friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“wouldn't consider hiring them due to reviews”
“advise everyone to steer clear of working with them”
“NOT RELIABLE, NOT PROFESSIONAL!!!”
“would not use this company again”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“crew was extremely unorganized”
“Not professional”
“lack of professionalism”
“conduct was unprofessional due to theft”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“take no accountability for mistakes”
“told a police officer he has our stuff, still nothing”
“will not pay for damages”
“did not attempt to rectify theft”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“careless with items and storage unit”
“dumped the remainder of what we owned”
“damaged kitchen countertop”
“handled our items with great care”
Customer Insights
Local Move Duration: 2 hours from 3 reviews
Great Crew Members
Makoni, Angel Sr., Mackenzie | were polite, professional, and handled items with care |
Anthony | Anthony and his team did a wonderful job |
Cam, Zay | great work even in extreme heat |
Anthony | Anthony and his team did an amazing job, were quick, careful, and respectful |
Nelson, Jacolby | Nelson and Jacolby were efficient and friendly |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?

Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

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