Family 1st Moving & Cleaning Services Review
Looking to hire Family 1st Moving & Cleaning Services? See our detailed 11-point review based on our independent analysis of Family 1st Moving & Cleaning Services, 73 other Cibolo moving companies, and 1,891 moving companies in Texas.
Family 1st Moving & Cleaning Services has an overall score of 8.58 out of 10. Based on our extensive analysis, this is a Fabulous score and places it in the top 78.05% of all movers in Texas and the top 77.26% of moving companies nationwide. They score better than 1,475 movers in Texas.
Key Takeaways:
- Overall rating: 8.58 out of 10
- Highest 11-point rating category: Precision & Care
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
Family 1st Moving & Cleaning Services is a family-owned and operated company that provides full-service moving and move-out cleaning services in San Antonio, Kerrville, Austin, and the surrounding areas. The company focuses on making the moving process as smooth and stress-free as possible for its clients. As a one-stop-shop, Family 1st Moving & Cleaning Services offers a wide range of services, including packing, moving, and cleaning, to cover the entire moving process from beginning to end. Central to their operations is their provision of services to clients looking for experienced movers serving Cibolo, TX. The company is licensed, bonded, and insured, serving clients in Central Texas, statewide, and nationwide.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between Family 1st Moving & Cleaning Services & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 8.97 | ↑ 8.1% | 16 | 0 | 100.0% | |
| Punctuality | 8.62 | ↑ 8.0% | 5 | 0 | 100.0% | |
| Affordability | 8.58 | ↑ 13.3% | 5 | 0 | 100.0% | |
| Communication | 7.73 | ↑ 4.0% | 3 | 0 | 100.0% | |
| Speed | 8.60 | ↑ 1.8% | 4 | 0 | 100.0% | |
| Friendliness | 8.64 | ↓ -1.1% | 5 | 0 | 100.0% | |
| Will Hire Again | 8.90 | ↑ 10.6% | 17 | 0 | 100.0% | |
| Professionalism | 8.85 | ↑ 8.3% | 9 | 0 | 100.0% | |
| Precision & Care | 9.14 | ↑ 15.4% | 12 | 0 | 100.0% |
Recent Family 1st Moving & Cleaning Services Reviews
Quality - 8.97/10
Overall quality of the service provided on moving day.
Overall Review Distribution
Punctuality - 8.62/10
Did the crew show up on-time with the required equipment?
Overall Review Distribution
Affordability - 8.58/10
How affordable was the moving service?
Overall Review Distribution
Communication - 7.73/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Overall Review Distribution
Speed - 8.60/10
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
Overall Review Distribution
Friendliness - 8.64/10
Was the moving crew cordial and friendly to be around on moving day?
Overall Review Distribution
Will Hire Again - 8.90/10
How likely a customer is to hire the same movers again for their next move.
Overall Review Distribution
Professionalism - 8.85/10
Did the moving crew behave in a professional manner on moving day?
Overall Review Distribution
Precision & Care - 9.14/10
Were walls scratched? Did furniture get scuffed, broken, or lost?
Overall Review Distribution
Additional Details
Moving Services Offered by Family 1st Moving & Cleaning Services
- Full Service Moving
- Move Out Cleaning
- Packing
- Cleaning
- Local Moving
- Long-distance Moving
- Cross-country Moving
- Small Moving
- Last-minute Moving
- Furniture Moving
Licenses
We do not currently have license data to display for Family 1st Moving & Cleaning Services
Detailed Customer Insights
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Awards
Contact Family 1st Moving & Cleaning Services
- Kirby, TX, 78219
- (210) 425-2244
- https://divinetx.com/home
Follow Family 1st Moving & Cleaning Services:
How we ranked the top Texas movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Texas.
Rating Methodology
Here's the methodology we used to come up with the best movers in Texas:
Our original review-based ranking algorithm
We started with a total of 1,891 companies that offer moving services in the Texas area.
From these 1,891 companies, we analyzed a total of 328,866 reviews dating all the way back to June 2007.
We also reviewed a total of 541 state and federal moving licenses from these 1,891 companies and 5,876 different 3rd party review and social profiles.
Each of the ~328,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 913,701 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 147,097 Cibolo moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Texas moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
