Ward North American is a moving company with over 40 years of experience providing residential, commercial, and corporate moving services. The company is based in Texas, offering services in multiple locations within the state and is part of North American Van Lines, an international network of movers. This places them among the professional movers in Killeen, TX. Ward specializes in various services, including residential moving, commercial moving, corporate relocation, international moves, military moving, and warehousing solutions. The company takes pride in its exceptional training practices and meticulous attention to detail, offering professional and seamless moving experiences to clients.
Ward North American - Movers Killeen
About Ward North American - Movers Killeen
Additional Cities Served: Temple, Copperas Cove, Harker Heights, Hewitt, Gatesville, Robinson, BellmeadShow More >
Moving Services
- Residential Moving
- Commercial Moving
- Corporate Relocation
- International Movers
- Military Moving
- Apartment Moving
- Full-Service Apartment Moves
- Long-Distance Moves
- Short-Term Storage
- Vehicle Shipping
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Customer Reviews of Ward North American - Movers Killeen
We analyzed and organized the customer reviews of Ward North American - Movers Killeen in Killeen, TX using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Ward North American - Movers Killeen based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
9.01/10
Nationwide Average: 8.44/10
Recent Reviews Mention...
“All people were pleasant and professional”
“very happy with the whole process”
“excellent and personalized service”
“very fast and efficient company”
2. Punctuality
8.73/10
Nationwide Average: 8.07/10
Recent Reviews Mention...
“showed up early and on time on move day”
“Packers and movers were on time”
“were prompt”
“on time”
3. Affordability
7.29/10
Nationwide Average: 7.69/10
Recent Reviews Mention...
“cost was incredibly reasonable”
“Price was reasonable”
“best price”
“charged over $2,000, price felt non-negotiable”
4. Communication
8.38/10
Nationwide Average: 7.53/10
Recent Reviews Mention...
“they offered friendly reminders”
“Great communication”
“Tami in office very responsive”
“Driver was very customer focused with clear answers”
5. Speed
8.55/10
Nationwide Average: 8.58/10
Recent Reviews Mention...
“completed the job quickly and efficiently”
“very fast and efficient company”
“was unloaded in like 10 mins or less”
“they were a little slow”
6. Friendliness
9.08/10
Nationwide Average: 8.91/10
Recent Reviews Mention...
“Everyone was pleasant”
“staff was very friendly”
“Everyone was friendly”
“Receiving staff was very friendly”
7. Will Hire Again
8.39/10
Nationwide Average: 8.18/10
Recent Reviews Mention...
“would highly recommend and thus would hire again”
“Would recommend them to family and friends”
“would hire again”
“grateful to all and thanking”
8. Professionalism
8.72/10
Nationwide Average: 8.31/10
Recent Reviews Mention...
“Professional throughout the move”
“being professional”
“Very professional crew”
“the crew was hard working”
9. Conflict Handling
1.78/10
Nationwide Average: 4.07/10
Recent Reviews Mention...
“didn't acknowledge mistake and blamed the customer”
“did not admit mistake or apologize”
“company failed to supply required weight tickets”
10. Precision & Care
8.12/10
Nationwide Average: 8.01/10
Recent Reviews Mention...
“Overly protected in packing, very little damage”
“fantastic job with protecting all the pieces”
“Crew very careful”
“They were fast, careful”
Great Crew Members
| Marcus | Marcus and his team did a fantastic job |
| Tami | Tami in office very responsive and helpful |
| Reinaldo Perez,Tammy,Mark English | Reinaldo went above and beyond, Tammy kept me informed, Mark did a great job |
| Courtney, Roy, Mark, Tammy | Courtney and Roy professional, Mark and Tammy courteous |
| Willie, James, Rafael | all three mentioned for providing a great moving experience |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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