Smart Penny Moving - Houston Movers

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based on 281+ data points
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About Smart Penny Moving - Houston Movers

Smart Penny Moving has been providing exceptional moving services in the Boston-area for over nine years. The company is based in Cambridge, MA, with a service location in North Reading, MA. Their services include local, long-distance, and commercial moving, as well as packing and storage options. They boast an A+ rating with the Better Business Bureau and are recognized as Top Pros on HomeAdvisor and Thumbtack. What sets Smart Penny Moving apart from other Houston, TX moving services is their focus on trust, care, and reliability, as well as being the only moving company in Massachusetts to offer financing options to clients.

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Moving Services

  • Cheap local moving starting from $99/h
  • Local moves up to $100 off
  • Long distance moves up to $200 off
  • Cash discount of 5%
  • Free boxes for all moves (call for details)
  • Military & first responders discount
  • Free storage for 30 days
  • Commercial moving services
  • Packing services
  • Storage services

Awards

Top 10 Movers in Houston, TX 2024 award
Top 10 Movers in Houston, TX 2023 award

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Customer Reviews of Smart Penny Moving - Houston Movers

We analyzed and organized the customer reviews of Smart Penny Moving - Houston Movers in Houston, TX using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Smart Penny Moving - Houston Movers based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:

1. Quality

9.27/10

Nationwide Average: 8.44/10

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Recent Reviews Mention...

they were efficient and I'd use their services again

great work by movers

quick to respond and incredibly kind team

by far the best movers I have ever used

2. Punctuality

9.19/10

Nationwide Average: 8.07/10

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Recent Reviews Mention...

they were on-time

arrived right on time

they were on time

they were prompt

3. Affordability

9.31/10

Nationwide Average: 7.69/10

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Recent Reviews Mention...

very reasonable quote

pricing is fair for the quality service

price was hundreds less than others

price was one of the lowest in town

4. Communication

9.26/10

Nationwide Average: 7.53/10

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Recent Reviews Mention...

got back to me quick

quick to respond and work with us

incredibly responsive and kind in communication

clear about pricing

5. Stick to Prices

6.63/10

Nationwide Average: 5.99/10

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Recent Reviews Mention...

very clear about pricing

total expenses came in under the original quote

the move cost over double the quote

ended up right above their quote due to my oversight

6. Speed

9.43/10

Nationwide Average: 8.58/10

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Recent Reviews Mention...

fast and so efficient

were an incredibly kind/caring and quick team

packed everything up quickly

filled our storage unit in less than 45 minutes

7. Friendliness

9.59/10

Nationwide Average: 8.91/10

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Recent Reviews Mention...

incredibly kind/caring team

very personal interaction

team was friendly

very friendly

8. Will Hire Again

9.18/10

Nationwide Average: 8.18/10

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Recent Reviews Mention...

definitely use their services again

highly recommend and will use in the future

do not have enough good things to say about them

would definitely hire again

9. Professionalism

9.35/10

Nationwide Average: 8.31/10

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Recent Reviews Mention...

kind/caring team and very helpful

these are professional movers

professional team

great job with the assembly of furniture

10. Conflict Handling

5.71/10

Nationwide Average: 4.07/10

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Recent Reviews Mention...

foreman even helped me fix a door

handled the situation with utmost integrity

parts were hidden behind the door or left in a corner

bed not assembled properly, drawers do not close correctly

11. Precision & Care

9.05/10

Nationwide Average: 8.01/10

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Recent Reviews Mention...

very careful with my things

not a single item broke

careful with all items, floor, and walls

wrapped it securely and loaded it carefully

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Great Crew Members

Albertogot to know us and offered helpful suggestions
Rafaelforeman helped fix a door
HiltonHilton and his team were amazing
Albertocrew led by Alberto never batted an eye at last minute changes
Henryteam was incredible
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Smart Penny Moving - Houston Movers

Location
Houston, TX, 77002
Phone
+1 346-290-9545
Link
Google
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