PODS, Portable on Demand Storage, is a pioneering company in the moving and storage industry in Houston, TX, and has been operational for nearly 25 years. It offers personalized moving and storage solutions on both local and long-distance scales. The company provides portable storage containers of various sizes that are delivered to the client's location. It also provides flexibility with built-in storage, adjustable scheduling, and self-loading and unloading options. Additional services offered include connecting customers to local labor providers, packing supplies, and car shipping options. Notably, the company is also operational internationally servicing Canada, Australia, and the United Kingdom. Remarkably, PODS was recognized by Move.org as the best moving and storage container company of 2023.
Pods
About Pods
Additional Cities Served: Pearland, Texas City, Friendswood, Lake Jackson, Alvin, Dickinson, South HoustonShow More >
Moving Services
- Local Moving
- Long-Distance Moving
- Storage Services
- Storage On-Site
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Moving and Storage Supplies
- Packing and Loading Support
- Move In Services
Texas Moving License
The TXDMV regulates moving companies that operate within the state of Texas.
Active
Last Checked: 01/08/25The TXDMV regulates moving companies that operate within the state of Texas.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Customer Reviews of Pods
We analyzed and organized the customer reviews of Pods in Houston, TX using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Pods based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“process was an absolute nightmare”
“EASY answer to moving”
“service is always excellent”
“great work by movers”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“pods were not punctual at all”
“Always on time or even ahead of scheduled time”
“didn't show up on scheduled date”
“pod not delivered on scheduled date”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“overpriced”
“Very reasonable compared to other movers”
“charged me again, a rip-off”
“charged unnecessarily with no prorated fees”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“nobody knows what's going on”
“customer service helped us every step of the way”
“Easy to schedule and make changes”
“customer service is very friendly”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“refund never happened”
“failed to fulfill service as promised”
“was charged more than initially told”
“argued about charges that were supposed to be waived”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“Fast loaded fast unloaded”
“Delivery and pick-up when stated ”
“delivery was excessively delayed”
“did not complete the move as expected”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“customer service is very friendly”
“they are friendly”
“the warehouse team was very friendly”
“they have very friendly drivers”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“would not hire again”
“Highly recommend using a POD”
“I am a return customer”
“would hire again despite issues”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“overall experience was terrible”
“crew was competent and efficient”
“no professionalism in handling issues”
“unprofessional company.”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“issue not resolved after multiple contacts”
“No effort shown to rectify the issue.”
“no resolution offered for the issues faced”
“no effort to compensate for trouble experienced”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“furniture was damaged”
“they broke and chipped furniture, damaged home”
“belongings are safe and arrived with no damage”
“none of my stuff was jostled too much or broken”
Customer Insights
Cost: $ 951.00 from 14 historical data points
Interstate Move Duration: 10 days from 12 reviews
Great Crew Members
| Delivery driver was great guy | |
| Raymond | Driver Raymond was amazing and punctual |
| Gerson Martinez | Gerson was awesome in helping with the move |
| Gerson | Driver Gerson was professional and friendly |
| Alexus | Alexus promised a partial refund |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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