Armstrong Relocation

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MoversChevron RightTexasChevron RightHoustonChevron RightArmstrong Relocation
based on 94+ data points
Circle Info

About Armstrong Relocation

Armstrong Relocation makes moving a breeze with meticulous services that ensure no detail is overlooked. Headquartered in Houston, this company has 31 locations across the country. Whether you’re relocating your home, office, or facility – be it across town, within Texas, or even around the world, these specialists will provide you with a premier moving experience. Armstrong Relocation’s highly acclaimed team serves thousands of families each year. Considered among other reliable movers serving Houston, TX, it also specializes in commercial services, ranging from employee relocation and space decommissioning to technology disconnect and reconnect support. A comprehensive suite of logistics solutions is available as well. Through Armstrong’s vast network of national partners, the company is able to meet all of its clients’ storage and warehousing needs, including asset management, fulfillment, and final mile delivery. Armstrong Relocation was established in 1991. This BBB-accredited mover is a proud interstate agent for United Van Lines, America’s largest moving company.

Texas Moving License

Active

Last Checked: 12/10/21

The TXDMV regulates moving companies that operate within the state of Texas.

USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 01/10/25

USDOT

1449937

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Customer Reviews of Armstrong Relocation

We analyzed and organized the customer reviews of Armstrong Relocation in Houston, TX using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Armstrong Relocation based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:

1. Quality

6.53/10

Nationwide Average: 8.44/10

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Recent Reviews Mention...

Jonathan and his crew did an amazing job

great job by Jonathan and his crew

Jonathan and crew provided outstanding service

they are just good

2. Punctuality

4.93/10

Nationwide Average: 8.07/10

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Recent Reviews Mention...

Jonathan was on time for the move

Packers and movers arrived late

no delivery date even after 3 weeks

showed up late multiple times

3. Affordability

5.69/10

Nationwide Average: 7.69/10

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Recent Reviews Mention...

tons of value, implying good affordability

company was paid $8K for unsatisfactory service

Skip provided the best estimate from 4 companies

charged $800 instead of $200

4. Communication

6.92/10

Nationwide Average: 7.53/10

Reviews Mention icon

Recent Reviews Mention...

they were communicative

Jonathan was communicative throughout the process

constantly kept in the loop as move progressed

had to do most of the communication

5. Stick to Prices

4.3/10

Nationwide Average: 5.99/10

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Recent Reviews Mention...

Skip gave us a quote that included full-service

wanted payment before delivery

quoted $200 but charged $800

6. Speed

5.91/10

Nationwide Average: 8.58/10

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Recent Reviews Mention...

they were quick and efficient

working slow

Quick and easy move

Took longer due to poor organization and truck size

7. Friendliness

7.47/10

Nationwide Average: 8.91/10

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Recent Reviews Mention...

complainers and showed lack of interest in customer satisfaction

everyone involved had great attitudes

they were very nice and respectful

crew were hard workers and efficient

8. Will Hire Again

6.77/10

Nationwide Average: 8.18/10

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Recent Reviews Mention...

would choose Armstrong Relocation Houston

would hire again

would hire again

highly recommend them and would hire again

9. Professionalism

8.47/10

Nationwide Average: 8.31/10

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Recent Reviews Mention...

Delivery was professional and efficient

fantastic job by Jonathan and his crew

very professional and experienced

Jonathan and crew were very professional

10. Conflict Handling

3.35/10

Nationwide Average: 4.07/10

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Recent Reviews Mention...

went above and beyond for satisfaction

haven't heard back about a refund for issues faced

no attempt to rectify delay issue

very dismissive when concerns raised

11. Precision & Care

6.66/10

Nationwide Average: 8.01/10

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Recent Reviews Mention...

items were always secured and arrived organized

Packed items really well with care

elderly packers were slow and items carelessly thrown in boxes

they did their best to protect our things

Customer Insights icon

Customer Insights

Interstate Move Duration: 7 days from 3 reviews

Great Crew Members icon

Great Crew Members

Jonathandid an amazing job packing up everything
Jonathan, Anthony, Alejandro, Armandoprofessional and efficient delivery
JonathanJonathan and his crew did a fantastic job
JonathanJonathan did a great job and was professional
JonathanJonathan and crew packed everything quick and well
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Armstrong Relocation

Location
13855 Westfair E Dr, Houston, TX, 77041
Phone
(281) 897-1118
Link
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