Ward North American is a professional moving company based in Texas, boasting more than four decades of experience. As an agent for North American Van Lines, the company benefits from international resources and can help customers move anywhere in the world. Their services include residential, commercial, and corporate moving, as well as international, military and specialized moves such as pianos or medical equipment. They provide additional services like storage and packing, ensuring a comprehensive moving solution for their customers. Driven by excellent service and efficiency, Ward North American is known for its detailed, careful, and friendly service. Their quality standards are maintained through regular training at their on-site training facility, strict vetting processes, and high customer ratings for drivers. The company won the North American Van Lines Agent of the Year Award for 2019 and the 2014 AMSA Agent of the Year Service Excellence Award. For those looking for excellent moving companies in Dallas, TX, they can refer to our city page for a list of options.
Ward North American
About Ward North American
Additional Cities Served: Plano, Garland, Richardson, Rowlett, Little Elm, Wylie, DeSotoShow More >
Moving Services
- Apartment Moving Services
- Residential Moving
- Commercial Moving
- Corporate Relocation
- International Movers
- Military Moving
- Warehousing Solutions
- Full-Service Apartment Moves
- Long-Distance Moves
- Vehicle Shipping
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Customer Reviews of Ward North American
We analyzed and organized the customer reviews of Ward North American in Dallas, TX using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Ward North American based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“could not be happier and would recommend them”
“High quality packing and excellent experience”
“excellent long distance moving experience”
“From start to finish, great experience”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“were timely”
“they didn't deliver within the promised time”
“late for both pick up and delivery”
“Were very timely.”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“had to pay $800 extra”
“the price for the move was reasonable”
“less expensive than other moving options”
“obtained same services with lower pricing elsewhere”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“answered every question, returned every call”
“lack of integrity in communication”
“great experience from office to support”
“kept me updated throughout my move”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“lack of integrity on change orders”
“price I was quoted was the price I paid”
“Price as quoted with no adjustments”
“asked to pay additional storage fee”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“quick moving”
“hard working”
“did not leave until much later”
“multiple driver changes and delay”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“Truck crew and Driver so nice”
“they were professional, friendly”
“kind & professional team”
“they are friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“would recommend them and score them a perfect 10”
“recommend this company and would hire again”
“would hire again”
“Thanks for great service”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“everyone was professional”
“every employee was professional and knowledgeable”
“they were professional”
“team was professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“lack of integrity on resolutions to issues”
“driver tried to fix the head board damage”
“Refuse to replace lost items”
“did not reassemble furniture as expected”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“Careful with items”
“treated my belongings with great care”
“careful with my belongings”
“several damages to my household goods/furniture”
Great Crew Members
| Ward N.A. | Thanks Ward N.A. for excellent experience |
| Robyn, Scarlet | from office were great |
| Justin | driver is a professional |
| Driver, moving crew on the Texas side | great work by movers on the Texas side |
| Zeke,Batman | Zeke and Batman were great loading |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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