PODS Moving & Storage, short for Portable On Demand Storage, has been operating for nearly 25 years. Based in the United States, the company has over 3,000 associates and operates internationally in Canada, Australia, and the United Kingdom. They provide a variety of storage solutions for customers, offering multiple container sizes: 8-foot, 12-foot, and 16-foot. They specialize in residential, long-distance, and business moving, with services that include packing supplies, local labor provider connections, and car shipping. Significantly, their flexible scheduling and control over the loading and unloading process set them apart from other moving companies. They also offer on-site storage at a PODS facility, a service that has helped them carry out over 6 million moves, including more than 1.5 million long-distance ones. Looking for other moving options in Texas? Check out this list of Garland, TX movers as well.
PODS Moving & Storage
Moving Services
- Local Moving
- Long-Distance Moving
- Storage Services
- Storage On-Site
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Moving Help
- Moving and Storage Supplies
- Packing and Loading Support
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 08/09/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Customer Reviews of PODS Moving & Storage
We analyzed and organized the customer reviews of PODS Moving & Storage in Garland, TX using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for PODS Moving & Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“Had the best experience with PODS”
“service ended after the move”
“disastrous experience”
“great work by movers”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“kept rescheduling pickup and delivery”
“PODs were a week late”
“Timeliness was excellent”
“no one was there to assist me”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“monthly rate for the POD was too high”
“kept overcharging us”
“Our credit cards were overcharged”
“price to move is more than apartment rent”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“Booked my POD with customer service on the phone”
“customer service not so good”
“unable to access customer service”
“hard to reach customer service”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“charge for work not completed”
“Not the price I was promised allot more”
“cost as quoted”
“would not honor the discount previously given”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“delaying move by a week”
“took forever for the process to be completed”
“delivery were fast”
“without belongings for a month”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“Drivers in Akron and Dallas were beyond nice”
“lack of clarity, hard to open PODS”
“customer service was friendly”
“representatives and delivery drivers are super”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“Had the best experience with PODS”
“recommend to avoid PODs at all costs”
“never using PODS again”
“recommend this company and would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“asked to borrow our tools, unprofessional”
“terrible customer service shows lack of professionalism”
“representatives didn't address my concerns enough”
“delivery driver handled the POD expertly”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“difficulty in rectifying address error”
“did not fix the issue effectively”
“had to get a lawyer to get money back”
“blown off multiple times regarding my weight tickets.”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“POD was broken when delivered”
“Our items were broken”
“Nothing inside our pod was damaged”
“my property was damaged”
Customer Insights
Cost: $ 349.00 from 8 historical data points
Interstate Move Duration: 10 days from 4 reviews
Great Crew Members
| Great Driver | Driver did great |
| Wiliam Brown | Wiliam saved the day by delivering and picking up |
| Ron | Ron was exceptional and delivered early |
| Jarvis | Jarvis was very polite and friendly |
| Quinn | wonderful service rep helped on the phone |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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