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Hicks Automotive Review

Updated Jun 13, 2025
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Looking to hire Hicks Automotive? See our detailed 11-point review based on our independent analysis of Hicks Automotive, 56 other Galveston moving companies, and 1,891 moving companies in Texas.

Key Takeaways:

  • Overall rating: 7.29 out of 10
  • Highest 11-point rating category: Friendliness
  • Our rankings and results are unbiased & backed by data… NOT paid promotions

About

Hicks Automotive is a locally owned and operated U-Haul dealer in Galveston, specializing in moving truck and trailer rentals for statewide and cross country moves. Hicks Automotive is open daily, providing customers with easy access to its vehicles. It also sells moving supplies such as boxes, tape, and bubble wrap – hundreds of products to make your home or office move safe and smooth – with 24-hour customer returns. As an authorized agent of U-Haul, Hicks Automotive has been helping do-it-yourself movers for years, giving them an affordable, reliable way to get their belongings from point A to B for years. U-Haul itself was established in 1945. Today, it has one of the largest fleets of truck rentals in the country, boasting of an inventory that includes cargo trailers, utility trailers, car trailers, and motorcycle trailers. It also offers self-storage services throughout North America.

Our Research

  • Analyzed 98 total reviews
  • Reviewed 3 social profiles and review listings
  • Checked for license verification at TxDMV & FMCSA
  • Crunched 124 data points pertaining to the above

11 Point Rating

MetricScorevs NationwidePositive ReviewsNegative ReviewsPositive Score
Quality9.04↑ 8.8%230100.0%
Punctuality7.79↓ -2.3%20100.0%
Affordability7.26↓ -4.1%20100.0%
Communication8.31↑ 11.8%9190.0%
Stick to Prices3.36↓ -43.7%010.0%
Speed8.81↑ 4.3%60100.0%
Friendliness9.46↑ 8.3%35197.2%
Will Hire Again8.90↑ 10.6%31293.9%
Professionalism7.99↓ -2.3%7277.8%
Conflict Handling2.20↓ -45.9%010.0%
Precision & Care7.10↓ -10.5%10100.0%

Recent Hicks Automotive Reviews

Quality - 9.04/10

Overall quality of the service provided on moving day.

Recent Customer Praises
great service by movers
5 Star Service
professional and courteous team
Recent Customer Complaints
Overall Review Distribution
Positive
23 (100.0%)
Negative
0 (0.0%)

Additional Details

Moving Services Offered by Hicks Automotive

N/A

Awards

Top 10 Movers in Galveston, TX 2022 award
Top 10 Movers in Galveston, TX 2021 award

Contact Hicks Automotive

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How we ranked the top Texas movers

Why you should trust us

We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Texas.

Rating Methodology

Here's the methodology we used to come up with the best movers in Texas:

Our data scientist working on the years of experience formula

Our original review-based ranking algorithm

We started with a total of 1,891 companies that offer moving services in the Texas area.

From these 1,891 companies, we analyzed a total of 328,866 reviews dating all the way back to June 2007.

We also reviewed a total of 541 state and federal moving licenses from these 1,891 companies and 5,876 different 3rd party review and social profiles.

Each of the ~328,000 reviews was scored according to our detailed 11-point rating criteria

This gave us a total of 913,701 data points to compute individual company scores.

Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 147,097 Galveston moving company data points from the past 2 years that carry more weight.

Bayesian averages calculated to fairly account for the differences between companies that are newer.

The Great Guys Moving 11-Point Rating Breakdown

Our 11-point rating criteria scores every Texas moving company across 11 of the most important criteria for a succesful moving experience.

Quality

Overall quality of the service provided on moving day.

8.36/10 avg in Texas from 179,744 reviews

Punctuality

Did the crew show up on-time with the required equipment?

7.98/10 avg in Texas from 60,774 reviews

Affordability

How affordable was the moving service?

7.63/10 avg in Texas from 35,928 reviews

Communication

Responsiveness before, during, and after the move.

7.41/10 avg in Texas from 61,790 reviews

Stick to Prices

Was the final price consistent with the original quote?

5.82/10 avg in Texas from 19,881 reviews

Speed

Efficiency without taking unnecessary time to increase costs.

8.51/10 avg in Texas from 81,187 reviews

Friendliness

Was the moving crew cordial and friendly on moving day?

8.74/10 avg in Texas from 96,881 reviews

Will Hire Again

How likely a customer is to hire the same movers again.

8.11/10 avg in Texas from 181,754 reviews

Professionalism

Did the moving crew behave professionally on moving day?

8.19/10 avg in Texas from 101,661 reviews

Conflict Handling

How well the company responds to accidents and issues.

3.93/10 avg in Texas from 18,491 reviews

Precision & Care

Were walls scratched? Did furniture get damaged or lost?

7.97/10 avg in Texas from 81,329 reviews