Legacy Moving Services Review
Looking to hire Legacy Moving Services? See our detailed 11-point review based on our independent analysis of Legacy Moving Services, 111 other Plano moving companies, and 1,883 moving companies in Texas.
Legacy Moving Services has an overall score of 7.78 out of 10. Based on our extensive analysis, this is a Good score and places it in the top 53.07% of all movers in Texas and the top 52.98% of moving companies nationwide. They score better than 998 movers in Texas.
Key Takeaways:
- Overall rating: 7.78 out of 10
- Highest 11-point rating category: Friendliness
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
Legacy Moving Services is a professional, licensed, and insured moving company specializing in home and apartment relocation services. It has a team of rigorously screened movers in Plano, TX who have been meticulously background-checked for your protection. These individuals are knowledgeable industry experts, game to handle any move size and item types, including washing machines, dryers, refrigerators, household furniture, bedrooms, art pieces, safes, or pianos. For those looking to donate their unwanted items to local charities or shelters, Legacy Moving Services offers free pick-ups on your behalf. Championship in retaining an A+ rating with the Better Business Bureau for over 17 years, which speaks volume about the company's commitment to customer service, places this team among the moving services of the locale. With no hidden fees and prices snaked below the competition, it’s always a good time to call Legacy Moving Services for your next big move.
Our Research
11 Point Rating
Metric | Score Out of 10 | vs Nationwide Comparison between Legacy Moving Services & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
---|---|---|---|---|---|---|
Quality | 8.75 | ↑ 5.3% | 90 | 14 | 86.5% | |
Punctuality | 8.36 | ↑ 4.7% | 36 | 6 | 85.7% | |
Affordability | 8.04 | ↑ 6.1% | 29 | 6 | 82.9% | |
Communication | 8.01 | ↑ 7.7% | 45 | 11 | 80.4% | |
Stick to Prices | 5.92 | ↓ -0.7% | 13 | 9 | 59.1% | |
Speed | 8.45 | ↑ 0.1% | 26 | 5 | 83.9% | |
Friendliness | 9.38 | ↑ 7.5% | 55 | 2 | 96.5% | |
Will Hire Again | 8.26 | ↑ 2.6% | 92 | 19 | 82.9% | |
Professionalism | 8.30 | ↑ 1.5% | 61 | 12 | 83.6% | |
Conflict Handling | 3.69 | ↓ -9.3% | 4 | 8 | 33.3% | |
Precision & Care | 8.38 | ↑ 5.7% | 54 | 11 | 83.1% |
Recent Legacy Moving Services Reviews
Quality - 8.75/10
Overall quality of the service provided on moving day.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Punctuality - 8.36/10
Did the crew show up on-time with the required equipment?
Overall Review Distribution
Affordability - 8.04/10
How affordable was the moving service?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Communication - 8.01/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Stick to Prices - 5.92/10
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
Overall Review Distribution
Speed - 8.45/10
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
Overall Review Distribution
Friendliness - 9.38/10
Was the moving crew cordial and friendly to be around on moving day?
Overall Review Distribution
Will Hire Again - 8.26/10
How likely a customer is to hire the same movers again for their next move.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Professionalism - 8.30/10
Did the moving crew behave in a professional manner on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Conflict Handling - 3.69/10
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Precision & Care - 8.38/10
Were walls scratched? Did furniture get scuffed, broken, or lost?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Additional Details
Moving Services Offered by Legacy Moving Services
- Local Moving
- Long Distance Moving
- Grand Piano Moving
- Gun Safe Moving
- Senior Citizen Moving
- POD Load/Unloading
- Rental Truck Load/Unloading
- Storage Services
- Apartment Moving
- Household Furniture Moving
Licenses
State & federal license information
Texas Moving License
Status: Active (last checked: 2/20/25)Texas Moving License Information
- License Number: 006538538C
- License Status: Active
- Date Issued: 9/29/21
USDOT Interstate License
Status: Authorized for Interstate Moves (last checked 9/14/21)- USDOT: 2078980
- ENTITY TYPE: Carrier
2
Registered Trucks, Tractors, or Vans
2
Registered Drivers
10/05/20
Most Recent USDOT Update
765
Annual Interstate Miles (2020)
Detailed Customer Insights
Based on our analysis of Legacy Moving Services's customer reviews:
9 hrs
Local Move Duration
based on 3 reviews
Error. Please try again later.
Awards




Contact Legacy Moving Services
- 2594 Clearfield Ln Dr, Frisco, TX, 75036
- (972) 625-2225
- https://www.thefunmover.com/
Follow Legacy Moving Services:
How we ranked the top Texas movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Texas.
Rating Methodology
Here's the methodology we used to come up with the best movers in Texas:

Our original review-based ranking algorithm
We started with a total of 1,883 companies that offer moving services in the Texas area.
From these 1,883 companies, we analyzed a total of 328,866 reviews dating all the way back to June 2007.
We also reviewed a total of 541 state and federal moving licenses from these 1,883 companies and 5,865 different 3rd party review and social profiles.
Each of the ~328,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 912,273 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 149,317 Plano moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Texas moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?