U-Pack is a long-distance moving company based in Fort Smith, Arkansas. Established in 1997, it offers a variety of services including household goods moving, long distance moving, military moves, cross country moves, senior moving, student moves, job relocation, and small moves. They provide the convenience of door-to-door delivery, storage, and guaranteed transit, with services tailored to fit customers' needs and budget. U-Pack distinguishes itself by including fuel costs in their rates and offers helpful moving resources like checklists and guides. It has an in-house team of moving experts and experienced consultants who provide customer support over the phone and online while serving as movers in Fort Worth, TX.
U-Pack
Very Good
based on 145+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About U-Pack
Additional Cities Served: Haltom City, Saginaw, Benbrook, White Settlement, Crowley, Azle, GranburyShow More >
Moving Services
- Long Distance Moving
- Military Moves
- Cross Country Moves
- Senior Moving
- Student Moves
- Job Relocation
- Small Moves
- Compare Moving Services
- U-Pack vs Full Service
- U-Pack vs Portable Storage
USDOT Interstate LicenseIf you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 09/17/21*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Customer Reviews of U-Pack
We analyzed and organized the customer reviews of U-Pack in Fort Worth, TX using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for U-Pack based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
8.93/10
Nationwide Average: 8.44/10
Recent Reviews Mention...
“great experience with U-Pack”
“great experience with the service”
“all went exactly as planned”
“great idea and would contact them again”
2. Punctuality
8.85/10
Nationwide Average: 8.07/10
Recent Reviews Mention...
“timelines for pick up and delivery were accurate”
“delivery was as scheduled”
“people I met were prompt”
“very helpful and on time”
3. Affordability
9.17/10
Nationwide Average: 7.69/10
Recent Reviews Mention...
“fairly priced compared to others”
“mentioned super good value”
“pricing was very reasonable”
“cheapest and most reliable moving service”
4. Communication
8.89/10
Nationwide Average: 7.53/10
Recent Reviews Mention...
“customer care was responsive”
“everyone was professional and nice on the phone”
“people were respectful and nice”
“very helpful”
5. Stick to Prices
8.59/10
Nationwide Average: 5.99/10
Recent Reviews Mention...
“stuck to the quoted price”
“no hidden cost”
“secured larger trucks at a much lower price”
“Prices were as stated with no extra fees”
6. Friendliness
9.11/10
Nationwide Average: 8.91/10
Recent Reviews Mention...
“drivers were courteous”
“very friendly staff in Texas and California”
“people were nice”
“helpful staff and drivers”
7. Will Hire Again
8.98/10
Nationwide Average: 8.18/10
Recent Reviews Mention...
“highly recommend them and would hire again”
“would use them again and highly recommend”
“would use them again”
“would contact them again”
8. Professionalism
8.79/10
Nationwide Average: 8.31/10
Recent Reviews Mention...
“courteous drivers imply professionalism”
“professional on the phone and during pick-up/delivery”
“people were respectful and nice”
“very professional”
9. Precision & Care
8.41/10
Nationwide Average: 8.01/10
Recent Reviews Mention...
“nothing was damaged”
“not one thing broken”
“safe handling of belongings mentioned”
“nothing damaged, locked up trailer myself”
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact U-Pack
1414 Baurline St, Fort Worth, TX, 76111
(844) 611-4582
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