Brother Bear Moving

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MoversChevron RightTexasChevron RightBurlesonChevron RightBrother Bear Moving
based on 714+ data points
Circle Info

About Brother Bear Moving

Located both in Dallas and Austin, Texas, is the well-established moving company, Brother Bear Moving. They've been serving their localities since 2016 by offering a comprehensive range of services such as labor-only, packing-only, long-distance moving, and commercial moving. Led by CEO Ryan Carter, this experienced team is committed to ensuring a seamless moving journey for their clientele. They prioritize customer satisfaction, property protection, respect, and clear communication. With over two decades of professional experience in the moving industry, Brother Bear Moving is dedicated to easing the entire moving process for their clients by providing tailored service and meticulous attention to detail. If you're looking for other movers in Burleson, TX, do visit our city page for a fuller list.

Additional Cities Served: White Settlement, Joshua, Everman, Reno, Hudson Oaks, Grandview

Moving Services

  • Labor Only
  • Packing Only
  • Long Distance
  • Commercial
USDOT Interstate License
Circle Info

Not Authorized

for Interstate Moves

Last Checked: 09/12/24

USDOT

3297474

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Customer Reviews of Brother Bear Moving

We analyzed and organized the customer reviews of Brother Bear Moving in Burleson, TX using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Brother Bear Moving based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:

1. Quality

8.22/10

Nationwide Average: 8.44/10

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Recent Reviews Mention...

worst customer service experiences ever dealt with

This company is the worse and should be shut down.

DO NOT USE THIS COMPANY!!!

BBM caused damage and avoiding contact.

2. Punctuality

7.16/10

Nationwide Average: 8.07/10

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Recent Reviews Mention...

supposed to arrive between 8:30-9:30AM but did not

They missed my move date and then canceled.

missed a move and dodge calls

they feel like it

3. Affordability

7.33/10

Nationwide Average: 7.69/10

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Recent Reviews Mention...

implied to be expensive due to financial strain

stole everything we owned, likely unaffordable

Their office physical address is not real.

Was now the most expensive move.

4. Communication

5.88/10

Nationwide Average: 7.53/10

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Recent Reviews Mention...

no response and text received very late

continue to dodge calls

No explanation for missing move date or cancelation.

avoiding contact.

5. Stick to Prices

3.94/10

Nationwide Average: 5.99/10

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Recent Reviews Mention...

implying cost increased due to their error

did not stick to ethical business practices

The quoted price means nothing if theft occurs.

lied and gave her the run around

6. Speed

8.32/10

Nationwide Average: 8.58/10

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Recent Reviews Mention...

crew arrived and left unreasonably late

After the last communication, another month has passed

very cautious and efficient

definitely hustled despite the Texas heat

7. Friendliness

9.21/10

Nationwide Average: 8.91/10

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Recent Reviews Mention...

expressed negative sentiment

likely unfriendly due to ignoring calls and stealing

DO NOT let these dangerous criminals in your home.

work great men in general

8. Will Hire Again

7.97/10

Nationwide Average: 8.18/10

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Recent Reviews Mention...

will advise all to steer clear of working with them

explicitly stated not to use the company

NOT RELIABLE, NOT PROFESSIONAL!!!

nothing has arrived

9. Professionalism

7.68/10

Nationwide Average: 8.31/10

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Recent Reviews Mention...

unprofessional company with extremely unorganized crew

lack of professionalism

NOT RELIABLE, NOT PROFESSIONAL!!!

conduct implies lack of professionalism.

10. Conflict Handling

2.83/10

Nationwide Average: 4.07/10

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Recent Reviews Mention...

take no accountability, issue not rectified

Fees accrued were not paid for as promised.

will not pay for damages caused.

showed no willingness to right the wrong

11. Precision & Care

7.4/10

Nationwide Average: 8.01/10

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Recent Reviews Mention...

damaged the storage unit.

dumped the remainder of our belongings

Stole belongings and disappeared.

damaged her belongings

Customer Insights icon

Customer Insights

Local Move Duration: 3 hours from 5 reviews

Great Crew Members icon

Great Crew Members

Ryan Carterpromised to ship but failed to deliver
LJLJ was great at explaining the policy
Caesar,Jacobythey did an amazing job
Makoni, BryceAwesome service and careful with heavy items
Leo, Alonsothey did a fantastic job and were very efficient
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Brother Bear Moving

Location
2708 W Berry St Suite 200, Fort Worth, TX, 76109
Phone
(214) 778-2352
Link
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