Graceland Wheels

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Graceland Wheels
MoversChevron RightTexasChevron RightSan AntonioChevron RightGraceland Wheels
based on 112+ data points
Circle Info

About Graceland Wheels

Graceland Wheels is a moving company based in San Antonio, Texas at 2411 NE Loop 410, Suite 114. They offer a vast variety of services from residential and office moves to packing services and labor help. Their target audience is broad, serving commercial businesses, homeowners, renters, realtors and property managers. Using modern moving technology and efficient procedures, Graceland Wheels prides itself on high efficiency, low prices, and excellent customer service. The company holds licenses and insurance, ensuring all items are covered during the moving process. Additionally, all their movers are full-time, background-checked employees. The team at Graceland Wheels aims to create a worry-free moving experience for their customers.

Additional Cities Served: New Braunfels, Schertz, Cibolo, Seguin, Bulverde, Jourdanton, Lytle

Moving Services

  • Residential Move
  • Office Move
  • Packing Services
  • Labor Help
  • Commercial Business Move
  • Statewide Relocation
  • Realtor Assisted Move
  • Property Manager Assisted Move
  • Customized Personal Moving Services
  • Efficient and Resourceful Moving Services
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 01/11/25

USDOT

3946956

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Customer Reviews of Graceland Wheels

We analyzed and organized the customer reviews of Graceland Wheels in San Antonio, TX using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Graceland Wheels based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:

1. Quality

8.2/10

Nationwide Average: 8.44/10

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Recent Reviews Mention...

damaged valuable items and poor service overall

poor customer service and damaged property

Movers took really long and weren't careful

great work by movers

2. Punctuality

7.84/10

Nationwide Average: 8.07/10

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Recent Reviews Mention...

were late leaving for 2 days

showed up on time

They were prompt

were on time

3. Affordability

8.42/10

Nationwide Average: 7.69/10

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Recent Reviews Mention...

price was super reasonable

You can't beat their moving prices

really good rates for the work

accommodating to my budget

4. Communication

4.9/10

Nationwide Average: 7.53/10

Reviews Mention icon

Recent Reviews Mention...

did not communicate about claim within promised time

poor customer service

avoid my calls and texts

no follow-up after two formal complaints

5. Speed

8.48/10

Nationwide Average: 8.58/10

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Recent Reviews Mention...

took really long unnecessarily

quickly went to work

slow moving increased move duration

Fast move

6. Friendliness

9.1/10

Nationwide Average: 8.91/10

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Recent Reviews Mention...

workers were hard workers and great guys

courteous

were professional, polite

crew was super friendly

7. Will Hire Again

7.87/10

Nationwide Average: 8.18/10

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Recent Reviews Mention...

would not use this company again

Do not recommend!

I do not recommend this company to anyone

would definitely hire again

8. Professionalism

8.21/10

Nationwide Average: 8.31/10

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Recent Reviews Mention...

crew and manager were not professional

were professional

improper handling of items and no professionalism in addressing issues

They were professional

9. Conflict Handling

2.81/10

Nationwide Average: 4.07/10

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Recent Reviews Mention...

offered unacceptable compensation for damages

stated there was nothing they could do for us

failed to right a wrong effectively

did not right the wrong with the door damage

10. Precision & Care

6.27/10

Nationwide Average: 8.01/10

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Recent Reviews Mention...

damaged large mirror, brand new TV and a mattress

no regard for our positions and damaged our property

dropped my furniture hard on the floor

movers broke furniture and canvas pieces

Great Crew Members icon

Great Crew Members

Tommyattempted to deliver and replace furniture despite failure
Joe, Clarenceoutstanding job, fast, careful, and courteous
Joe, Anthonyprofessional, polite, and efficient
Curtisresolved billing issue quickly and accurately
Anthony, JoeAnthony and Joe did a great job!
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Graceland Wheels

Location
Falls City, TX, 78113
Phone
(210) 989-0596
Link
Google
Yelp
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