Graceland Wheels is a moving company based in San Antonio, Texas at 2411 NE Loop 410, Suite 114. They offer a vast variety of services from residential and office moves to packing services and labor help. Their target audience is broad, serving commercial businesses, homeowners, renters, realtors and property managers. Using modern moving technology and efficient procedures, Graceland Wheels prides itself on high efficiency, low prices, and excellent customer service. The company holds licenses and insurance, ensuring all items are covered during the moving process. Additionally, all their movers are full-time, background-checked employees. The team at Graceland Wheels aims to create a worry-free moving experience for their customers.
Graceland Wheels
About Graceland Wheels
Additional Cities Served: New Braunfels, Schertz, Cibolo, Seguin, Bulverde, Jourdanton, Lytle
Moving Services
- Residential Move
- Office Move
- Packing Services
- Labor Help
- Commercial Business Move
- Statewide Relocation
- Realtor Assisted Move
- Property Manager Assisted Move
- Customized Personal Moving Services
- Efficient and Resourceful Moving Services
Authorized
for Interstate Moves
Last Checked: 01/11/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Customer Reviews of Graceland Wheels
We analyzed and organized the customer reviews of Graceland Wheels in San Antonio, TX using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Graceland Wheels based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“damaged valuable items and poor service overall”
“poor customer service and damaged property”
“Movers took really long and weren't careful”
“great work by movers”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“were late leaving for 2 days”
“showed up on time”
“They were prompt”
“were on time”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“price was super reasonable”
“You can't beat their moving prices”
“really good rates for the work”
“accommodating to my budget”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“did not communicate about claim within promised time”
“poor customer service”
“avoid my calls and texts”
“no follow-up after two formal complaints”
5. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“took really long unnecessarily”
“quickly went to work”
“slow moving increased move duration”
“Fast move”
6. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“workers were hard workers and great guys”
“courteous”
“were professional, polite”
“crew was super friendly”
7. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“would not use this company again”
“Do not recommend!”
“I do not recommend this company to anyone”
“would definitely hire again”
8. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“crew and manager were not professional”
“were professional”
“improper handling of items and no professionalism in addressing issues”
“They were professional”
9. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“offered unacceptable compensation for damages”
“stated there was nothing they could do for us”
“failed to right a wrong effectively”
“did not right the wrong with the door damage”
10. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“damaged large mirror, brand new TV and a mattress”
“no regard for our positions and damaged our property”
“dropped my furniture hard on the floor”
“movers broke furniture and canvas pieces”
Great Crew Members
Tommy | attempted to deliver and replace furniture despite failure |
Joe, Clarence | outstanding job, fast, careful, and courteous |
Joe, Anthony | professional, polite, and efficient |
Curtis | resolved billing issue quickly and accurately |
Anthony, Joe | Anthony and Joe did a great job! |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?

Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

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