A-1 Freeman Moving Group Review
Looking to hire A-1 Freeman Moving Group? See our detailed 11-point review based on our independent analysis of A-1 Freeman Moving Group, 33 other El Paso moving companies, and 1,885 moving companies in Texas.
A-1 Freeman Moving Group has an overall score of 7.88 out of 10. Based on our extensive analysis, this is a Good score and places it in the top 56.32% of all movers in Texas and the top 55.91% of moving companies nationwide. They score better than 1,061 movers in Texas.
Key Takeaways:
- A-1 Freeman Moving Group is the Top 10 Movers in El Paso, TX
- Overall rating: 7.88 out of 10
- Highest 11-point rating category: Friendliness
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
Headquartered in Oklahoma, A-1 Freeman Moving Group has 13 locations, including one in El Paso, Texas, TX, acting as North American Van Lines' agent in the area. Started in 1974, this family-owned and operated moving company lives by the values of honesty, integrity, and hard work. A-1 Freeman Moving Group provides exceptional single-service solutions for residential, office, and employee relocations locally, nationally, and internationally. Serving a diverse clientele from homeowners and big corporations to government and military personnel, it helps with packing and unpacking, furniture assembly and disassembly, sensitive electronic shipments, records management, and warehousing.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between A-1 Freeman Moving Group & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 9.50 | ↑ 14.4% | 155 | 7 | 95.7% | |
| Punctuality | 8.69 | ↑ 8.9% | 37 | 6 | 86.0% | |
| Affordability | 6.89 | ↓ -9.0% | 3 | 1 | 75.0% | |
| Communication | 7.67 | ↑ 3.3% | 36 | 13 | 73.5% | |
| Stick to Prices | 3.32 | ↓ -44.3% | 0 | 1 | 0.0% | |
| Speed | 9.39 | ↑ 11.2% | 59 | 3 | 95.2% | |
| Friendliness | 9.63 | ↑ 10.3% | 110 | 3 | 97.3% | |
| Will Hire Again | 9.30 | ↑ 15.6% | 159 | 11 | 93.5% | |
| Professionalism | 9.51 | ↑ 16.3% | 117 | 5 | 95.9% | |
| Conflict Handling | 3.55 | ↓ -12.6% | 3 | 7 | 30.0% | |
| Precision & Care | 9.18 | ↑ 15.9% | 56 | 5 | 91.8% |
Recent A-1 Freeman Moving Group Reviews
Quality - 9.50/10
Overall quality of the service provided on moving day.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Punctuality - 8.69/10
Did the crew show up on-time with the required equipment?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Affordability - 6.89/10
How affordable was the moving service?
Overall Review Distribution
Communication - 7.67/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Stick to Prices - 3.32/10
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
Overall Review Distribution
Speed - 9.39/10
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Friendliness - 9.63/10
Was the moving crew cordial and friendly to be around on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Will Hire Again - 9.30/10
How likely a customer is to hire the same movers again for their next move.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Professionalism - 9.51/10
Did the moving crew behave in a professional manner on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Conflict Handling - 3.55/10
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
Overall Review Distribution
Precision & Care - 9.18/10
Were walls scratched? Did furniture get scuffed, broken, or lost?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Additional Details
Moving Services Offered by A-1 Freeman Moving Group
- Residential Moving
- Local Moving
- Long Distance Moving
- International Moving
- Government & Military Movers
- Senior Movers
- Specialized Moving
- Corporate Moving
- Employee Relocation Services
- Professional Storage
Licenses
State & federal license information
Texas Moving License
Status: Active (last checked: 1/08/25)Texas Moving License Information
- License Number: 005505403C
- License Status: Active
- Date Issued: 8/10/23
USDOT Interstate License
Status: Authorized for Interstate Moves (last checked 10/17/24)- USDOT: 1026816
- MC: 428409
- ENTITY TYPE: Carrier
14
Registered Trucks, Tractors, or Vans
10
Registered Drivers
6/09/23
Most Recent USDOT Update
1
Annual Interstate Miles (2022)
Detailed Customer Insights
Based on our analysis of A-1 Freeman Moving Group's customer reviews:
3.5 hrs
Local Move Duration
based on 4 reviews
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Awards
Contact A-1 Freeman Moving Group
- 240 N Carolina Dr, El Paso, TX, 79915
- (915) 228-2838
- https://www.a1freemanelpaso.com/
Follow A-1 Freeman Moving Group:
How we ranked the top Texas movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Texas.
Rating Methodology
Here's the methodology we used to come up with the best movers in Texas:
Our original review-based ranking algorithm
We started with a total of 1,885 companies that offer moving services in the Texas area.
From these 1,885 companies, we analyzed a total of 328,866 reviews dating all the way back to June 2007.
We also reviewed a total of 541 state and federal moving licenses from these 1,885 companies and 5,867 different 3rd party review and social profiles.
Each of the ~328,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 912,273 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 147,297 El Paso moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Texas moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
