Capital City Moving
Additional Cities Served: Dripping Springs, Austin
Have feedback for Capital City Moving?
Error. Please try again later.
Customer Reviews of Capital City Moving
We analyzed and organized the customer reviews of Capital City Moving in Austin, TX using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Capital City Moving based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“great work by movers ”
“exceptional moving experience”
“excellent service they provided ”
“great experience with the moving service ”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“they arrived on time ”
“they arrived on time ”
“Vance was on time ”
“they were on time ”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“fair price ”
“very affordable service ”
“price was reasonable ”
“rates are great compared to friends' recent moves ”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“good communication throughout from booking to execution ”
“great communication ”
“good communication and understanding ”
“always responding”
5. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“worked quickly and diligently ”
“efficient and hardworking”
“moved entire apartment in two hours ”
“efficient and ready to work ”
6. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“they are incredibly thoughtful”
“Vance and brother very friendly ”
“Vance is genuine, great to work with ”
“Vance was friendly, smiling, and positive ”
7. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“recommend and would hire again”
“fantastic job they did ”
“recommend this company and would hire again ”
“very dissatisfied with services”
8. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“incredibly professional crew”
“remarkable professionalism by the crew”
“they were very professional”
“Vance and brother very professional ”
9. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“everything wrapped with meticulous care ”
“utmost respect and attention to detail”
“took their time to properly pad my furniture ”
“scratches on furniture and walls during move”
Customer Insights
Local Move Duration: 2 hours from 4 reviews
Great Crew Members
| Vance | handled everything with professionalism and care |
| Vance | Vance is professional and genuine |
| Vance | Vance showed up promptly and managed the move efficiently |
| Vance | Vance put my nerves at ease |
| Vance | great work in moving and being on time |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Ready to start your move?
Is this your moving company?
Claim your company listing to get connected with customers, enhanced placement, and more!
Claim My Free Listing Now
Additional Resources
Austin Moving Services
Nearby Cities
