The New Haven Companies, Inc. Review
Looking to hire The New Haven Companies, Inc.? See our detailed 11-point review based on our independent analysis of The New Haven Companies, Inc., 92 other Flower Mound moving companies, and 1,891 moving companies in Texas.
Key Takeaways:
- Overall rating: 7.54 out of 10
- Highest 11-point rating category: Friendliness
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
The New Haven Companies, Inc., established in 1911, is a family-owned business that manufactures and distributes high-quality moving equipment, corrugated packaging, and cargo control for various industries including moving and transportation, aeronautics, aerospace, entertainment, storage, and restoration. Though their headquarters are in New Haven, Connecticut, they have 18 coast-to-coast locations in the United States, including Flower Mound, TX. New Haven's products are known for their reliability, innovative design, engineering excellence, and quality components. They provide services such as next-day delivery, fast turnaround at their distribution centers, and customized solutions for various moving needs. They also offer state-of-the-art moving equipment, packaging, and cargo control. The New Haven Companies, Inc. provides their services in several areas, making them a well-known name among movers across the country.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between The New Haven Companies, Inc. & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 8.54 | ↑ 2.8% | 12 | 0 | 100.0% | |
| Affordability | 4.98 | ↓ -34.3% | 0 | 1 | 0.0% | |
| Communication | 8.14 | ↑ 9.6% | 10 | 1 | 90.9% | |
| Speed | 8.43 | ↓ -0.1% | 4 | 0 | 100.0% | |
| Friendliness | 9.24 | ↑ 5.8% | 16 | 0 | 100.0% | |
| Will Hire Again | 8.35 | ↑ 3.8% | 11 | 0 | 100.0% | |
| Professionalism | 6.72 | ↓ -17.9% | 2 | 1 | 66.7% | |
| Precision & Care | 7.05 | ↓ -11.0% | 1 | 0 | 100.0% |
Recent The New Haven Companies, Inc. Reviews
Quality - 8.54/10
Overall quality of the service provided on moving day.
Overall Review Distribution
Affordability - 4.98/10
How affordable was the moving service?
Overall Review Distribution
Communication - 8.14/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Overall Review Distribution
Speed - 8.43/10
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
Overall Review Distribution
Friendliness - 9.24/10
Was the moving crew cordial and friendly to be around on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Will Hire Again - 8.35/10
How likely a customer is to hire the same movers again for their next move.
Overall Review Distribution
Professionalism - 6.72/10
Did the moving crew behave in a professional manner on moving day?
Overall Review Distribution
Precision & Care - 7.05/10
Were walls scratched? Did furniture get scuffed, broken, or lost?
Overall Review Distribution
Additional Details
Moving Services Offered by The New Haven Companies, Inc.
- Furniture Moving Pads
- Dollies & Handtrucks (4 Wheel Dollies, 2 Wheel Dollies/Handtrucks, Electronic Dollies, Panel Carts)
- Floor Protection (Scuff Shields, Neoprene Floor Runners, Ramboard Floor and Carpet Shield)
- Corrugated Moving Services (Household, Commercial, Specialty Flat Screen T.V.)
- Packaging Services (Stretch Wrap, Mattress & Furniture Bags, Pak N' Move Paper Pads, Newsprint)
- Crating Services (E-Crates, Lateral File E-Crates, Computer IT E-Crates)
- Cargo Control Services (In Van Accessories, All Purpose Tie Down Straps, Cargo Nets, Slings, Flatbed Tie Downs & Winches)
- Commercial Moving Equipment
- Piano Moving Equipment (Piano Skid Board, Piano Dollies, Piano Carry Dollies, Piano Board Straps)
- Lift Vans (Pallet Vaults, Wooden Lift Vans, Corrugated Lift Vans, Load Separator Nets)
Licenses
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Detailed Customer Insights
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Contact The New Haven Companies, Inc.
- 1100 N 28th Ave # 250, DFW Airport, TX, 75261
- +1 214-634-0099
- https://newhaven-usa.com/
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How we ranked the top Texas movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Texas.
Rating Methodology
Here's the methodology we used to come up with the best movers in Texas:
Our original review-based ranking algorithm
We started with a total of 1,891 companies that offer moving services in the Texas area.
From these 1,891 companies, we analyzed a total of 328,866 reviews dating all the way back to June 2007.
We also reviewed a total of 541 state and federal moving licenses from these 1,891 companies and 5,876 different 3rd party review and social profiles.
Each of the ~328,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 913,701 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 147,097 Flower Mound moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Texas moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
