Black Tie Moving Review
Looking to hire Black Tie Moving? See our detailed 11-point review based on our independent analysis of Black Tie Moving, 93 other Garland moving companies, and 1,891 moving companies in Texas.
Key Takeaways:
- Overall rating: 6.81 out of 10
- Highest 11-point rating category: Friendliness
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
Established in 2012, Black Tie Moving is a luxury moving and relocation service catering to homeowners and celebrities across the nation. The company was founded by Dustin Black and has expanded from five to more than 30 locations, developing into the fastest-growing private moving company in the US. If you're looking for a range of services including packing, loading, junk removal and storage, along with ancillary services such as home utility and cable setup, Black Tie Moving offers these through their complimentary moving concierge service. Their operation is all about price transparency, with moving estimates reportedly accurate to within 10%. In addition, they hold partnerships with renowned names like the Tennessee Titans and Memphis Grizzlies and have been recognized in numerous publications for their customer service. If your move is based in Dallas, consider checking out a list of top moving companies in Dallas for reference.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between Black Tie Moving & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 7.76 | ↓ -6.5% | 194 | 74 | 72.4% | |
| Punctuality | 7.47 | ↓ -6.4% | 88 | 32 | 73.3% | |
| Affordability | 5.64 | ↓ -25.6% | 34 | 31 | 52.3% | |
| Communication | 6.26 | ↓ -15.7% | 65 | 49 | 57.0% | |
| Stick to Prices | 5.08 | ↓ -14.9% | 16 | 22 | 42.1% | |
| Speed | 7.72 | ↓ -8.6% | 85 | 37 | 69.7% | |
| Friendliness | 9.32 | ↑ 6.8% | 147 | 11 | 93.0% | |
| Will Hire Again | 7.14 | ↓ -11.2% | 188 | 93 | 66.9% | |
| Professionalism | 8.20 | ↑ 0.2% | 121 | 32 | 79.1% | |
| Conflict Handling | 3.31 | ↓ -18.5% | 15 | 47 | 24.2% | |
| Precision & Care | 6.98 | ↓ -11.9% | 96 | 55 | 63.6% |
Recent Black Tie Moving Reviews
Quality - 7.76/10
Overall quality of the service provided on moving day.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Punctuality - 7.47/10
Did the crew show up on-time with the required equipment?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Affordability - 5.64/10
How affordable was the moving service?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Communication - 6.26/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Stick to Prices - 5.08/10
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
Overall Review Distribution
Speed - 7.72/10
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Friendliness - 9.32/10
Was the moving crew cordial and friendly to be around on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Will Hire Again - 7.14/10
How likely a customer is to hire the same movers again for their next move.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Professionalism - 8.20/10
Did the moving crew behave in a professional manner on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Conflict Handling - 3.31/10
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Precision & Care - 6.98/10
Were walls scratched? Did furniture get scuffed, broken, or lost?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Additional Details
Moving Services Offered by Black Tie Moving
- Local relocation
- Nationwide moving services
- Packing
- Loading and unloading
- Storage
- Piano moving
- Pool table moving
- Appliance disposal and removal
- Furniture removal and disposal
- Junk removal
Licenses
State & federal license information
USDOT Interstate License
Status: Not Authorized for Interstate Moves (last checked 7/01/25)- USDOT: 2407712
- ENTITY TYPE: Carrier
14
Registered Trucks, Tractors, or Vans
14
Registered Drivers
2/12/25
Most Recent USDOT Update
150,000
Annual Interstate Miles (2024)
Detailed Customer Insights
Based on our analysis of Black Tie Moving's customer reviews:
4.25 hrs
Local Move Duration
based on 29 reviews
Average Cost
$1,211.00
based on 7 historical data points
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Awards
Contact Black Tie Moving
- 325 North St. Paul Street Suite 3100, Dallas, TX, 75201
- (214) 225-2461
- https://www.blacktiemoving.com/dallas/
Follow Black Tie Moving:
How we ranked the top Texas movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Texas.
Rating Methodology
Here's the methodology we used to come up with the best movers in Texas:
Our original review-based ranking algorithm
We started with a total of 1,891 companies that offer moving services in the Texas area.
From these 1,891 companies, we analyzed a total of 328,866 reviews dating all the way back to June 2007.
We also reviewed a total of 541 state and federal moving licenses from these 1,891 companies and 5,876 different 3rd party review and social profiles.
Each of the ~328,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 913,701 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 147,097 Garland moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Texas moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
