A-1 Freeman Moving Group

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MoversChevron RightTexasChevron RightDallasChevron RightA-1 Freeman Moving Group
based on 176+ data points
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About A-1 Freeman Moving Group

A-1 Freeman Moving Group is a Dallas-based moving company, serving customers locally and across the nation. Founded in 1974, they offer diverse moving services across various sectors. They specialize in both residential and corporate moving, with additional services in employee relocation, records management, and emergency response. Furthermore, they offer both long and short-term storage solutions. The company prides itself on strong roots of trustworthiness, integrity, and hard work, and prioritizes customer satisfaction. Their array of services and quality of work have made them a single-source solution to countless individuals, governments, militaries, and businesses. A-1 Freeman Moving Group operates with a robust network and vast equipment to ensure all moving needs in Dallas, TX are met efficiently.

Moving Services

  • Local Moving
  • Long Distance Moving
  • International Moving
  • Senior Movers
  • Specialized Moving
  • Employee Relocation Services
  • Records Management
  • Professional Storage
  • Emergency Response

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Customer Reviews of A-1 Freeman Moving Group

We analyzed and organized the customer reviews of A-1 Freeman Moving Group in Dallas, TX using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for A-1 Freeman Moving Group based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:

1. Quality

7.3/10

Nationwide Average: 8.44/10

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Recent Reviews Mention...

Victor and the teams provided exceptional service

great work by movers

very happy with their service

seamless operation and hard-working

2. Punctuality

6.83/10

Nationwide Average: 8.07/10

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Recent Reviews Mention...

they came on time

they were on time

arrived 4 days prior to the scheduled delivery date

Very prompt

3. Affordability

5.6/10

Nationwide Average: 7.69/10

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Recent Reviews Mention...

pricing was in line with others

extremely expensive for losing half of my goods

a little pricey

not the cheapest but worth it

4. Communication

4.91/10

Nationwide Average: 7.53/10

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Recent Reviews Mention...

whole staff from estimation to coordination were exceptional

communication was awful with different stories

they aren't sure when they'll find the rest of my items

Ethan was always available to answer questions

5. Stick to Prices

3.32/10

Nationwide Average: 5.99/10

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Recent Reviews Mention...

They are dishonest.

they did not honor the 'Hold on Truck' contract

did what they said they would do

did not service the move as agreed

6. Speed

7.71/10

Nationwide Average: 8.58/10

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Recent Reviews Mention...

was down at a decent time

helped the process go by so fast

they're fast

delivery was continuously delayed and messed up

7. Friendliness

8.4/10

Nationwide Average: 8.91/10

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Recent Reviews Mention...

two crew members were very nice and cordial

They were so kind

they are friendly

couteous team

8. Will Hire Again

6.94/10

Nationwide Average: 8.18/10

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Recent Reviews Mention...

would hire again

would hire them again

will use them again and highly recommend

would not use them again for packing or long distance moves

9. Professionalism

6.36/10

Nationwide Average: 8.31/10

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Recent Reviews Mention...

unload and load team were exceptional

unprofessional and rude behavior throughout the move

A1 is attentive and professional

Very professional

10. Conflict Handling

1.81/10

Nationwide Average: 4.07/10

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Recent Reviews Mention...

took a month to respond to a claim but did not handle the issue directly

failed to find half of my stored goods

Management took steps to make the situation right

refused to acknowledge contract breach

11. Precision & Care

6.38/10

Nationwide Average: 8.01/10

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Recent Reviews Mention...

extremely careful with the loading and delivery

not protecting items from the rain, resulting in damages

over 40 items were damaged

gouged my carpet, left marks on walls

Great Crew Members icon

Great Crew Members

VictorVictor was extremely careful and provided exceptional service
JohnJohn and his team were outstanding
Sid Symesvery accommodating
CharlieDriver Charlie, and his assistants the best ever.
EthanEthan was always available to answer questions
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact A-1 Freeman Moving Group

Location
2242 Manana Dr, Dallas, TX, 75220
Phone
(972) 885-6567
Link
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