1st Generation Moving

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MoversChevron RightTexasChevron RightDallasChevron Right1st Generation Moving
based on 509+ data points
Circle Info

About 1st Generation Moving

1st Generation Moving is a Texas-based moving company operating locally and offering long-distance moving services. The company, with over 10 years of experience in the moving industry, is headquartered in Dallas , and its local service area covers North Texas. In addition to local relocation services, the company also provides long-distance moving solutions, commercial moving, and storage services. The company states that their workers are not only professionals with years of experience but are also bonded and insured, offering assurance that the client's belongings are in good hands. As a bonus, the company offers the first month of storage free for long-distance customers.

Moving Services

  • Long Distance Moving
  • Local Moving
  • Commercial Moving
  • Storage Services
  • Free Binding Estimate

Texas Moving License

Active

Last Checked: 01/08/25

The TXDMV regulates moving companies that operate within the state of Texas.

USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 01/09/25

USDOT

2104316

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Customer Reviews of 1st Generation Moving

We analyzed and organized the customer reviews of 1st Generation Moving in Dallas, TX using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for 1st Generation Moving based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:

1. Quality

5.77/10

Nationwide Average: 8.44/10

Reviews Mention icon

Recent Reviews Mention...

Amazing company, will use again

Price was doubled unexpectedly and poor overall experience

This company made my move terrible in every aspect.

lost/damaged items and lack of response indicate poor service

2. Punctuality

5.31/10

Nationwide Average: 8.07/10

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Recent Reviews Mention...

took >3 months to get belongings instead of 7-21 days

they arrived a full week late.

guys were timely on moving day

arrived a full week late

3. Affordability

3.85/10

Nationwide Average: 7.69/10

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Recent Reviews Mention...

Price was doubled from the original quote

increased the quote 2K the day of pickup

extremely expensive due to unexpected charges

was charged a "long carry" fee unexpectedly.

4. Communication

3.64/10

Nationwide Average: 7.53/10

Reviews Mention icon

Recent Reviews Mention...

Super Stars in service

Did not answer or return calls

unresponsive to messages or phone calls

non-responsive to calls and emails

5. Stick to Prices

2.83/10

Nationwide Average: 5.99/10

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Recent Reviews Mention...

Price was doubled from the original quote

failed to notify claims company, causing case closure

increased the quote unexpectedly

unexpected "long carry" fee was added.

6. Speed

6.44/10

Nationwide Average: 8.58/10

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Recent Reviews Mention...

took >3 months for move completion

took significantly longer than promised

move extremely fast and are efficient

took 2.5 weeks for the move

7. Friendliness

6.78/10

Nationwide Average: 8.91/10

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Recent Reviews Mention...

employees drinking on the job

guys who picked up our items were kind

never ever consider for your own sake

bullied us and subcontractors, felt scared for our safety

8. Will Hire Again

5.16/10

Nationwide Average: 8.18/10

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Recent Reviews Mention...

will use again

Would not hire again due to negative experience

would not hire again due to severe issues

would not hire again

9. Professionalism

4.64/10

Nationwide Average: 8.31/10

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Recent Reviews Mention...

Professional packing and protecting

Hired inexperienced crew off the street

unprofessional behavior recorded

lack of professionalism in handling complaints

10. Conflict Handling

1.3/10

Nationwide Average: 4.07/10

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Recent Reviews Mention...

Took pictures but did not follow up on damage

failed to rectify the situation adequately

refused to address our claim properly

no effort to find lost box or apologize.

11. Precision & Care

4.77/10

Nationwide Average: 8.01/10

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Recent Reviews Mention...

Furniture was wrapped well but packing was careless

belongings worth at least $7k damaged or lost

items lost and damaged

rest broken

Customer Insights icon

Customer Insights

Local Move Duration: 1.5 hours from 3 reviews

Interstate Move Duration: 11 days from 6 reviews

Great Crew Members icon

Great Crew Members

Amy,worked closely and answered all questions
JasonJason tried to address the issue of lost items
HayHay is friendly and helpful
SteveSteve saved the day during unpacking
Charlesnice at the beginning
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact 1st Generation Moving

Location
1975 W Northwest Hwy, Dallas, TX, 75220
Phone
(972) 805-5459
Link
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