1st Generation Moving is a Texas-based moving company operating locally and offering long-distance moving services. The company, with over 10 years of experience in the moving industry, is headquartered in Dallas , and its local service area covers North Texas. In addition to local relocation services, the company also provides long-distance moving solutions, commercial moving, and storage services. The company states that their workers are not only professionals with years of experience but are also bonded and insured, offering assurance that the client's belongings are in good hands. As a bonus, the company offers the first month of storage free for long-distance customers.
1st Generation Moving
About 1st Generation Moving
Additional Cities Served: Irving, Farmers Branch, Waxahachie, Midlothian, Murphy, Terrell, FateShow More >
Moving Services
- Long Distance Moving
- Local Moving
- Commercial Moving
- Storage Services
- Free Binding Estimate
Texas Moving License
The TXDMV regulates moving companies that operate within the state of Texas.
Active
Last Checked: 01/08/25The TXDMV regulates moving companies that operate within the state of Texas.
Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Customer Reviews of 1st Generation Moving
We analyzed and organized the customer reviews of 1st Generation Moving in Dallas, TX using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for 1st Generation Moving based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“Amazing company, will use again”
“Price was doubled unexpectedly and poor overall experience”
“This company made my move terrible in every aspect.”
“lost/damaged items and lack of response indicate poor service”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“took >3 months to get belongings instead of 7-21 days”
“they arrived a full week late.”
“guys were timely on moving day”
“arrived a full week late”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“Price was doubled from the original quote”
“increased the quote 2K the day of pickup”
“extremely expensive due to unexpected charges”
“was charged a "long carry" fee unexpectedly.”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“Super Stars in service”
“Did not answer or return calls”
“unresponsive to messages or phone calls”
“non-responsive to calls and emails”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“Price was doubled from the original quote”
“failed to notify claims company, causing case closure”
“increased the quote unexpectedly”
“unexpected "long carry" fee was added.”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“took >3 months for move completion”
“took significantly longer than promised”
“move extremely fast and are efficient”
“took 2.5 weeks for the move”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“employees drinking on the job”
“guys who picked up our items were kind”
“never ever consider for your own sake”
“bullied us and subcontractors, felt scared for our safety”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“will use again”
“Would not hire again due to negative experience”
“would not hire again due to severe issues”
“would not hire again”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“Professional packing and protecting”
“Hired inexperienced crew off the street”
“unprofessional behavior recorded”
“lack of professionalism in handling complaints”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“Took pictures but did not follow up on damage”
“failed to rectify the situation adequately”
“refused to address our claim properly”
“no effort to find lost box or apologize.”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“Furniture was wrapped well but packing was careless”
“belongings worth at least $7k damaged or lost”
“items lost and damaged”
“rest broken”
Customer Insights
Local Move Duration: 1.5 hours from 3 reviews
Interstate Move Duration: 11 days from 6 reviews
Great Crew Members
Amy, | worked closely and answered all questions |
Jason | Jason tried to address the issue of lost items |
Hay | Hay is friendly and helpful |
Steve | Steve saved the day during unpacking |
Charles | nice at the beginning |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?

Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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