Crossroads Moving & Storage

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MoversChevron RightTexasChevron RightCollege StationChevron RightCrossroads Moving & Storage
based on 238+ data points
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About Crossroads Moving & Storage

When you need to store your belongings or move them cross-country, the experienced team at Crossroads Moving & Storage is always ready for you. From its humble beginnings as an idea around a dinner table, Crossroads Moving & Storage has grown into an Aggieland all-in-one moving and storage provider located in College Station, Texas. You can rely on this local company to meet your needs, affordably and with unmatched friendliness. It's hard work finding a new home for your valuable belongings and that may not be fun. But knowing that they're being stored or moved by the professionals at Crossroads Moving & Storage can certainly lighten the load.

Additional Cities Served: Brenham, Navasota, Madisonville, Caldwell, Somerville

Moving Services

  • Local Moves
  • Long-distance Moves
  • Cross-country Moves
  • Small Moves
  • Last-minute Moves
  • Packing Services
  • Storage Services
  • Commercial Moves
  • Free Quotes
  • Full Service Packing

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Customer Reviews of Crossroads Moving & Storage

We analyzed and organized the customer reviews of Crossroads Moving & Storage in College Station, TX using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Crossroads Moving & Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:

1. Quality

7.58/10

Nationwide Average: 8.44/10

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Recent Reviews Mention...

confusing experiences

terrible experience with mishandling and damage

terrible experience with movers

easiest, reasonable service experienced

2. Punctuality

8.23/10

Nationwide Average: 8.07/10

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Recent Reviews Mention...

were prompt in responding

arrived on time

the crew was on time

they were early

3. Affordability

7.71/10

Nationwide Average: 7.69/10

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Recent Reviews Mention...

very affordable due to lower monthly rent

reasonable pricing

great price and good people

offered a student discount

4. Communication

8.13/10

Nationwide Average: 7.53/10

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Recent Reviews Mention...

everyone I’ve dealt with over the phone has been nice

redo order 3-4 times due to website issues

owner ghosted me after initial promise

thanks to the excellent customer service

5. Stick to Prices

4.1/10

Nationwide Average: 5.99/10

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Recent Reviews Mention...

did not stick to quoted prices or reservation

gave an accurate estimate and did exactly what promised

failed to communicate intricacies of charges

charged double the initial pick up rate

6. Speed

8.64/10

Nationwide Average: 8.58/10

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Recent Reviews Mention...

They were efficient, FAST

team worked carefully and consistently

quick and efficient

so fast

7. Friendliness

9.43/10

Nationwide Average: 8.91/10

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Recent Reviews Mention...

everyone I’ve dealt with over the phone has been nice

very friendly staff

the staff is very kind

Great guys

8. Will Hire Again

7.5/10

Nationwide Average: 8.18/10

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Recent Reviews Mention...

strongly advise against using their services

strongly advise against using their services

would hire again

Highly recommend this location

9. Professionalism

7.57/10

Nationwide Average: 8.31/10

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Recent Reviews Mention...

provided professional service

staff was professional

Allie was very professional

very polite and efficient

10. Conflict Handling

1.32/10

Nationwide Average: 4.07/10

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Recent Reviews Mention...

promised to rectify the situation but ghosted me

lack of responsibility and accountability

no effort to rectify overbooking issue

did not right a wrong

11. Precision & Care

6.62/10

Nationwide Average: 8.01/10

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Recent Reviews Mention...

mishandled the installation of my fridge causing damage

they mishandled the installation of my fridge

so careful with our HUGE move

team worked carefully and consistently

Great Crew Members icon

Great Crew Members

JaquelineJaqueline is great
Steve,VickyGreat customer service, maintained property well
AllieAllie is very nice and so helpful
AllieAllie was super helpful and finding solutions
AnalessiaAnalessia was always so helpful and very kind
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Crossroads Moving & Storage

Location
15745 FM 2154, College Station, TX, 77842
Phone
(979) 690-2520
Link
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