U-Box at U-Haul Review

Looking to hire U-Box at U-Haul? See our detailed 11-point review based on our independent analysis of U-Box at U-Haul, 99 other Clear Lake Shores moving companies, and 1,891 moving companies in Texas.
Key Takeaways:
- Overall rating: 6.59 out of 10
- Highest 11-point rating category: Punctuality
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
U-Haul, established in 1945 by Navy veteran L.S. "Sam" Shoen and his wife, Anna Mary Carty Shoen, revolutionized the self-move industry. Based in Phoenix, Arizona, U-Haul has grown substantially over its 75-year history, now boasting the largest fleet of rental trucks, trailers, and other moving equipment in North America. U-Haul provides a wide range of services, including truck and trailer rentals, self-storage units, moving supplies, trailer hitches and propane. Notable for its extensive network of over 20,000 dealers, U-Haul also offers U-Box containers for portable storage and moving, encompassing a solution for nearly every moving need. Prominently, the company maintains a strong commitment to sustainability and community service, particularly in supporting military veterans.
Our Research
11 Point Rating
Metric | Score Out of 10 | vs Nationwide Comparison between U-Box at U-Haul & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
---|---|---|---|---|---|---|
Quality | 7.29 | ↓ -12.1% | 1 | 0 | 100.0% | |
Punctuality | 7.37 | ↓ -7.6% | 1 | 0 | 100.0% |
Recent U-Box at U-Haul Reviews
Quality - 7.29/10
Overall quality of the service provided on moving day.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Punctuality - 7.37/10
Did the crew show up on-time with the required equipment?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Additional Details
Moving Services Offered by U-Box at U-Haul
- Local Moving
- Long-Distance Moving
- International Moving
- College Moving
- Military Moving
- Packing and Unpacking Services
- Loading and Unloading Services
- Self-Storage
- Moving Supplies
- U-Box Containers
Licenses
State & federal license information
USDOT Interstate License
Status: Authorized for Interstate Moves (last checked 8/13/24)- USDOT: 428480
- MC: 881015
- ENTITY TYPE: Carrier
135
Registered Trucks, Tractors, or Vans
265
Registered Drivers
10/16/23
Most Recent USDOT Update
2,124,910
Annual Interstate Miles (2022)
Detailed Customer Insights
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Contact U-Box at U-Haul
- Clear Lake Shores, TX, 77565
- (281) 486-5799
- https://www.uhaul.com/Locations/UBox-Containers-near-Webster-TX-77598/745079/
How we ranked the top Texas movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Texas.
Rating Methodology
Here's the methodology we used to come up with the best movers in Texas:

Our original review-based ranking algorithm
We started with a total of 1,891 companies that offer moving services in the Texas area.
From these 1,891 companies, we analyzed a total of 328,866 reviews dating all the way back to June 2007.
We also reviewed a total of 541 state and federal moving licenses from these 1,891 companies and 5,876 different 3rd party review and social profiles.
Each of the ~328,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 913,701 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 146,181 Clear Lake Shores moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Texas moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?