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U-Box at U-Haul Review

Updated Jul 17, 2025
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Looking to hire U-Box at U-Haul? See our detailed 11-point review based on our independent analysis of U-Box at U-Haul, 99 other Clear Lake Shores moving companies, and 1,891 moving companies in Texas.

Key Takeaways:

  • Overall rating: 6.59 out of 10
  • Highest 11-point rating category: Punctuality
  • Our rankings and results are unbiased & backed by data… NOT paid promotions

About

U-Haul, established in 1945 by Navy veteran L.S. "Sam" Shoen and his wife, Anna Mary Carty Shoen, revolutionized the self-move industry. Based in Phoenix, Arizona, U-Haul has grown substantially over its 75-year history, now boasting the largest fleet of rental trucks, trailers, and other moving equipment in North America. U-Haul provides a wide range of services, including truck and trailer rentals, self-storage units, moving supplies, trailer hitches and propane. Notable for its extensive network of over 20,000 dealers, U-Haul also offers U-Box containers for portable storage and moving, encompassing a solution for nearly every moving need. Prominently, the company maintains a strong commitment to sustainability and community service, particularly in supporting military veterans.

Our Research

  • Analyzed 2 total reviews
  • Reviewed 1 social profiles and review listings
  • Checked for license verification at TxDMV & FMCSA
  • Crunched 2 data points pertaining to the above

11 Point Rating

MetricScorevs NationwidePositive ReviewsNegative ReviewsPositive Score
Quality7.29↓ -12.1%10100.0%
Punctuality7.37↓ -7.6%10100.0%

Recent U-Box at U-Haul Reviews

Quality - 7.29/10

Overall quality of the service provided on moving day.

Recent Customer Praises
best Uhaul location in area
Recent Customer Complaints
Overall Review Distribution
Positive
1 (100.0%)
Negative
0 (0.0%)

Additional Details

Moving Services Offered by U-Box at U-Haul

  • Local Moving
  • Long-Distance Moving
  • International Moving
  • College Moving
  • Military Moving
  • Packing and Unpacking Services
  • Loading and Unloading Services
  • Self-Storage
  • Moving Supplies
  • U-Box Containers

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How we ranked the top Texas movers

Why you should trust us

We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Texas.

Rating Methodology

Here's the methodology we used to come up with the best movers in Texas:

Our data scientist working on the years of experience formula

Our original review-based ranking algorithm

We started with a total of 1,891 companies that offer moving services in the Texas area.

From these 1,891 companies, we analyzed a total of 328,866 reviews dating all the way back to June 2007.

We also reviewed a total of 541 state and federal moving licenses from these 1,891 companies and 5,876 different 3rd party review and social profiles.

Each of the ~328,000 reviews was scored according to our detailed 11-point rating criteria

This gave us a total of 913,701 data points to compute individual company scores.

Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 146,181 Clear Lake Shores moving company data points from the past 2 years that carry more weight.

Bayesian averages calculated to fairly account for the differences between companies that are newer.

The Great Guys Moving 11-Point Rating Breakdown

Our 11-point rating criteria scores every Texas moving company across 11 of the most important criteria for a succesful moving experience.

Quality

Overall quality of the service provided on moving day.

8.36/10 avg in Texas from 179,744 reviews

Punctuality

Did the crew show up on-time with the required equipment?

7.98/10 avg in Texas from 60,774 reviews

Affordability

How affordable was the moving service?

7.63/10 avg in Texas from 35,928 reviews

Communication

Responsiveness before, during, and after the move.

7.41/10 avg in Texas from 61,790 reviews

Stick to Prices

Was the final price consistent with the original quote?

5.82/10 avg in Texas from 19,881 reviews

Speed

Efficiency without taking unnecessary time to increase costs.

8.51/10 avg in Texas from 81,187 reviews

Friendliness

Was the moving crew cordial and friendly on moving day?

8.74/10 avg in Texas from 96,881 reviews

Will Hire Again

How likely a customer is to hire the same movers again.

8.11/10 avg in Texas from 181,754 reviews

Professionalism

Did the moving crew behave professionally on moving day?

8.19/10 avg in Texas from 101,661 reviews

Conflict Handling

How well the company responds to accidents and issues.

3.93/10 avg in Texas from 18,491 reviews

Precision & Care

Were walls scratched? Did furniture get damaged or lost?

7.97/10 avg in Texas from 81,329 reviews