First Step Moving is a woman-owned moving company based in Celina and Frisco, Texas, that operates in the Dallas-Fort Worth (DFW) area. The company prides itself on providing big city service with a small-town customer care approach. They offer local moving, packing, and specialty & delivery services. A part of the movers in Melissa, TX community, First Step Moving was founded with a focus on customer satisfaction, believes in integrity, safety, and partnership with its clients. The company aims to disrupt the moving industry by incorporating modern technical expertise and emphasizing strong customer relationships.
First Step Moving
#1 Ranked Movers in Whitesboro, TX
Fabulous
based on 1041+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
Moving Services
- Local Moving
- Packing
- Specialty & Delivery Service
USDOT Interstate LicenseIf you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 05/24/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Customer Reviews of First Step Moving
We analyzed and organized the customer reviews of First Step Moving in Whitesboro, TX using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for First Step Moving based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
8.97/10
Nationwide Average: 8.44/10
Recent Reviews Mention...
“provided exceptional service”
“really good at what they do”
“everything was good until headboard was damaged and floor was scraped”
“everything has been outstanding”
2. Punctuality
8.65/10
Nationwide Average: 8.07/10
Recent Reviews Mention...
“one crew member was 45 minutes late”
“they were right on time”
“Movers are on time”
“they were on time”
3. Affordability
8.96/10
Nationwide Average: 7.69/10
Recent Reviews Mention...
“didn't charge for unnecessary things”
“the rate is very fair”
“Worth every penny implies affordability”
“extremely reasonable compared to other competitors”
4. Communication
8.4/10
Nationwide Average: 7.53/10
Recent Reviews Mention...
“thorough booking process”
“Christy is awesome”
“never got a call back about the damage”
“service was the same throughout”
5. Stick to Prices
7.56/10
Nationwide Average: 5.99/10
Recent Reviews Mention...
“no undisclosed charges”
“what I paid was exactly what I expected”
“paid for certain services and supplies that were not provided”
“quote was accurate, no extra charges”
6. Speed
9.23/10
Nationwide Average: 8.58/10
Recent Reviews Mention...
“furniture moved out within an hour”
“could have cut two hours from our expense”
“worked so hard and so fast”
“completed move in a shorter time frame than expected”
7. Friendliness
9.64/10
Nationwide Average: 8.91/10
Recent Reviews Mention...
“crew was professional and polite”
“upbeat and polite”
“They were great to work with”
“moving crew was so kind”
8. Will Hire Again
8.94/10
Nationwide Average: 8.18/10
Recent Reviews Mention...
“would definitely use this company again”
“will definitely give them another opportunity”
“will not recommend this company”
“happy to recommend them to all of my friends and family”
9. Professionalism
8.51/10
Nationwide Average: 8.31/10
Recent Reviews Mention...
“crew conducted themselves professionally”
“all professioal”
“Movers are professional”
“very professional”
10. Conflict Handling
6.39/10
Nationwide Average: 4.07/10
Recent Reviews Mention...
“promised repair, but never followed up”
“Christy set everything right”
“Christy made sure to make things right”
“figured out what was wrong with the bed”
11. Precision & Care
8.61/10
Nationwide Average: 8.01/10
Recent Reviews Mention...
“ensured all furniture was protected”
“efficient and careful with my furniture”
“new headboard was damaged and hardwood floor scraped”
“they were careful with all my furniture”
Customer Insights
Local Move Duration: 4 hours from 6 reviews
Great Crew Members
| Miguel | Miguel and his crew were professional and hardworking |
| Christy | owner/operator named and praised |
| Julio, Josh, Edwin | big thanks to Julio, Josh, and Edwin |
| Marcus, Sed, Charles, Paul | great experience with the crew |
| Paul | took great care with my furniture and ensured it was wrapped well |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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