Initially known as Portable on Demand Storage, PODS Moving & Storage is a pioneering company that revolutionized the moving and storage industry in 1998 with the concept of portable storage containers. With approximately 25 years in business and 3,000+ associates across the U.S. and Canada, the company provides services in Irving, TX as well as across the United States, Canada, Australia, and the United Kingdom. Their services are tailored to customers' unique needs, including long-distance moves, built-in storage, adjustable scheduling, multiple container sizes, connection to trusted local labor providers, and even car shipping. The flexibility and control PODS offers sets it apart from traditional moving companies.
PODS Moving & Storage
About PODS Moving & Storage
Additional Cities Served: Carrollton, Bedford, Farmers Branch, The Colony, Coppell, Colleyville, Jacksonville
Moving Services
- Local Moving
- Long-Distance Moving
- Storage Services
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Moving and Storage Supplies
- Packing and Loading Support
- Move-In Services
- Safely Ship Your Vehicle
USDOT Interstate License
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 08/09/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Customer Reviews of PODS Moving & Storage
We analyzed and organized the customer reviews of PODS Moving & Storage in Irving, TX using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for PODS Moving & Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
4.98/10
Nationwide Average: 8.44/10
Recent Reviews Mention...
“great work by movers”
“PODS made moving easy and stress-free for me”
“very good experience”
“PODS service was great!”
2. Punctuality
5/10
Nationwide Average: 8.07/10
Recent Reviews Mention...
“They came on time”
“deliveries and pickups were punctual”
“kept scheduling and then cancelling”
“Very timely”
3. Affordability
3.84/10
Nationwide Average: 7.69/10
Recent Reviews Mention...
“fair with the cost”
“Expensive due to initial quote not honored”
“price significantly higher than a climate-controlled unit”
“overcharged on credit cards”
4. Communication
3.13/10
Nationwide Average: 7.53/10
Recent Reviews Mention...
“spent 8-9 hours speaking and on hold”
“Hard to get customer service and language barriers”
“central calling line was useless”
“difficult to communicate for customer service”
5. Stick to Prices
2.08/10
Nationwide Average: 5.99/10
Recent Reviews Mention...
“gave me a quote I couldn't ignore”
“Quoted price not honored”
“kept overcharging us”
“charge for work not completed”
6. Speed
4.71/10
Nationwide Average: 8.58/10
Recent Reviews Mention...
“Fast unload”
“very quick to load”
“failed multiple times to pick up the POD as scheduled”
“it takes forever for them to do anything”
7. Friendliness
6.67/10
Nationwide Average: 8.91/10
Recent Reviews Mention...
“Donnie and Ricco were very accommodating”
“rep was not courteous or helpful”
“Found customer service rude at times”
“Donny and Jarvis are pretty cool people”
8. Will Hire Again
4.16/10
Nationwide Average: 8.18/10
Recent Reviews Mention...
“Will NEVER call on PODS again”
“will always use Pods for any moving needs”
“would definitely use PODS again for moving”
“would hire again”
9. Professionalism
4.41/10
Nationwide Average: 8.31/10
Recent Reviews Mention...
“crew members Donnie and Ricco showed great professionalism”
“rep conducted themselves poorly”
“terrible customer service”
“Customer service was not professional”
10. Conflict Handling
1.89/10
Nationwide Average: 4.07/10
Recent Reviews Mention...
“Not compensated as promised, issue dismissed quickly”
“company didn't rectify the issue of missing items”
“Donnie and Ricco helped promptly next business day”
“haven't addressed the issue with delivery”
11. Precision & Care
4.07/10
Nationwide Average: 8.01/10
Recent Reviews Mention...
“No damage came to my stuff”
“missing items and replaced locks indicate careless handling”
“items arrived in good condition despite shifting”
“Our POD was broken when delivered”
Customer Insights
Cost: $ 1059.00 from 7 historical data points
Interstate Move Duration: 12 days from 4 reviews
Great Crew Members
| Donnie, Ricco | very accommodating in resolving the jammed door issue |
| Donny, Jarvis | Donny and Jarvis are pretty cool people |
| Tony | Tony was very punctual and professional |
| Brian,Cynthia | Brian and Cynthia were very helpful and friendly. |
| Wiliam Brown | Wiliam saved the day by delivering and picking up |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact PODS Moving & Storage
2200 Luna Rd Ste 180, Carrollton, TX, 75006
(877) 770-7637
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Additional Resources
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