My Guys Elite Moving Co

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MoversChevron RightTexasChevron RightPlanoChevron RightMy Guys Elite Moving Co
Good
based on 368+ data points
Circle Info

Awards

Top 10 Movers in Plano, TX 2022 award

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Customer Reviews of My Guys Elite Moving Co

We analyzed and organized the customer reviews of My Guys Elite Moving Co in Plano, TX using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for My Guys Elite Moving Co based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:

1. Quality

8.8/10

Nationwide Average: 8.44/10

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Recent Reviews Mention...

great work by movers

exceptional service provided

Exceptional service

great service

2. Punctuality

8.12/10

Nationwide Average: 8.07/10

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Recent Reviews Mention...

arrived early

they were available the next morning

showed up and completed the job quickly

they never called to say they had truck rental issues

3. Affordability

9.1/10

Nationwide Average: 7.69/10

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Recent Reviews Mention...

Best Rate

Very competitive pricing

cost effective

prices were very reasonable

4. Communication

7.02/10

Nationwide Average: 7.53/10

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Recent Reviews Mention...

poor communication about delays and team changes

kept in communication about any issues

customer service is extremely disappointing

very communicative

5. Speed

9.47/10

Nationwide Average: 8.58/10

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Recent Reviews Mention...

entirely moved in within 1 hour

completed a big job in just two hours

got it done in no time

move took twice as long as it should have

6. Friendliness

9.57/10

Nationwide Average: 8.91/10

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Recent Reviews Mention...

they are friendly

maintained a cheerful & positive attitude

all very very nice

they were friendly, kind and super helpful

7. Will Hire Again

8.56/10

Nationwide Average: 8.18/10

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Recent Reviews Mention...

recommend this company and would hire again

Fully recommend

Would definitely recommend them

Recommend

8. Professionalism

8.32/10

Nationwide Average: 8.31/10

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Recent Reviews Mention...

as professionals and people they are exceptional

Setting a professional tone

professional

team is professional

9. Conflict Handling

2.42/10

Nationwide Average: 4.07/10

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Recent Reviews Mention...

no response when reached out to get compensated

no effort to right the wrongs

Carlos adapted and overcame the challenge

made no attempts to rectify the situation

10. Precision & Care

7.97/10

Nationwide Average: 8.01/10

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Recent Reviews Mention...

carefully handled my furniture

demonstrating a level of respect and consideration for our belongings

handled items with care, no damage to furniture

lost my bed slates and used my tools

Customer Insights icon

Customer Insights

Local Move Duration: 2 hours from 8 reviews

Great Crew Members icon

Great Crew Members

CarlosCarlos and his team assisted with care and detail
Carlos, Hunterexceptional service and attention to detail
Carloshandled heavy items with care, professional and responsive
Carlosoffered to put the bunk bed back together which was a blessing
CarlosDid not communicate about truck rental issues
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact My Guys Elite Moving Co

Location
Carrollton, TX, 75007
Phone
(505) 900-1110
Link
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