UNITS Mobile Storage of Houston
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Customer Reviews of UNITS Mobile Storage of Houston
We analyzed and organized the customer reviews of UNITS Mobile Storage of Houston in Bunker Hill Village, TX using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for UNITS Mobile Storage of Houston based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“highly recommend using this service”
“provide excellent service and partnership ”
“service is exceptional ”
“exceptional customer service by Units ”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“dropped off on time”
“on-time delivery of second container ”
“delivery was exceptional ”
“on time delivery ”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“best pricing available ”
“prices were good”
“straight-up costs with no hidden fees”
“very reasonable ”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“exceptional customer service by Units ”
“Matt was patient and helpful ”
“awesome job communicating ”
“answered every question right away”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“competitive pricing to other storage places in Houston ”
“straight-up costs with no hidden fees”
“quoted what it would cost ”
“no additional charge for extra time with the pod”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“quickly loaded and set new container ”
“awesome GPS tracking process to track arrival time ”
“quick on getting the unit to the house”
“they were so fast ”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“they were very kind”
“they are friendly ”
“great customer service ”
“driver was fantastic at working and making sure”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“will be using them again”
“recommend this company and would hire again ”
“recommend this company and would hire again ”
“look forward to using them again”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“guys were amazing”
“extremely professional”
“Angel was professional ”
“they are professional ”
10. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“everything inside was just like I left it”
“items handled flawlessly ”
“all belongings safe and without issues ”
“all belongings kept in perfect condition”
Great Crew Members
| Matt,Angel | Matt and Angel are the best |
| Angel,Matt | Angel and Matt did exceptional work |
| Angel | Angel was great explaining process and storage details |
| Matt, Angel | Matt helped with questions, Angel was kind and professional |
| Angel | did a great job |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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