West Austin Moving is a small, locally-owned business based in Bee Cave, Austin. Despite being a new company, their staff has been working together in the industry for over 15 years. They offer both residential and commercial moving services, which they adapt based on your specific needs. This includes everything from small apartment jobs to larger, more high-end spaces. They service the entire United States, but also specialize in local moves. If you're looking for quality moving services in Austin, TX, they're your first port of call. They provide a unique box recycle program for their clients, offering refunds for returned used boxes or the option to donate the return to the Austin City Food Bank.
West Austin Moving
Moving Services
- Local moving
- Residential moving
- Small apartment moving
- Loading/unloading services
- Long-distance moving
- Commercial moving
- Hourly rates for moves
- Flat rate basis for moves over 60 miles in distance
- Box recycle program
- Packing materials delivery
Awards
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Customer Reviews of West Austin Moving
We analyzed and organized the customer reviews of West Austin Moving in Austin, TX using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for West Austin Moving based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
9.63/10
Nationwide Average: 8.44/10
Recent Reviews Mention...
“Movers were very professional and helpful”
“Truly the best movers we've ever hired”
“delivered my moving essentials efficiently”
“Eric and Tim make the moving process easy”
2. Punctuality
9.62/10
Nationwide Average: 8.07/10
Recent Reviews Mention...
“were prompt in their service”
“they were on time”
“showed up nice and early”
“showed up right on time”
3. Affordability
8.82/10
Nationwide Average: 7.69/10
Recent Reviews Mention...
“provide fair pricing”
“move was under budget”
“prices are fair”
“reasonably price”
4. Communication
9.44/10
Nationwide Average: 7.53/10
Recent Reviews Mention...
“great communication”
“Communication was great the whole way through”
“extremely reliable indicates good communication”
“immediately responsive”
5. Stick to Prices
7.75/10
Nationwide Average: 5.99/10
Recent Reviews Mention...
“No exceeding of quotes, accurate pricing”
“stuck to the quoted timeframe”
“worked with me on the price increase for a mishap”
6. Speed
9.72/10
Nationwide Average: 8.58/10
Recent Reviews Mention...
“They are SO fast”
“efficient in delivering moving essentials”
“took almost no time to move”
“efficient in completing the move”
7. Friendliness
9.69/10
Nationwide Average: 8.91/10
Recent Reviews Mention...
“really sweet and friendly team”
“very clean and professional”
“Eric and Tim are genuinely awesome guys”
“they were super friendly”
8. Will Hire Again
9.59/10
Nationwide Average: 8.18/10
Recent Reviews Mention...
“Highly recommend”
“when we do, they're our guys”
“would hire again for sure”
“would definitely use again”
9. Professionalism
9.64/10
Nationwide Average: 8.31/10
Recent Reviews Mention...
“very professional”
“very clean and professional”
“are professional and do a great job”
“most skilled and friendly I’ve ever met”
10. Conflict Handling
7.35/10
Nationwide Average: 4.07/10
Recent Reviews Mention...
“went above and beyond to help save my belongings”
“helped with issue and covered repair costs”
“agreed to hold my items for two nights, worked with me on price”
11. Precision & Care
9.52/10
Nationwide Average: 8.01/10
Recent Reviews Mention...
“Treated my furniture and home as if it were their own”
“extremely careful and mindful of furniture and home layout”
“handled our stuff really well”
“took great care not to damage furniture or home”
Customer Insights
Local Move Duration: 3.25 hours from 4 reviews
Great Crew Members
| Eric, Tim | Eric and Tim make the moving process easy and provide fair pricing |
| Eric | met Eric at the gym and liked him |
| Eric | Eric and his guys did great work |
| Eric | great experiences with Eric and his team |
| Eric | passionate about providing white-glove customer service |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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