Texas Piano Restoration is a piano restoration company based in Lavon, Texas. Founded by Registered Piano Technician (RPT) Lucas Heuer and piano rebuilder Jon Welch, the company is inspired by the innovation of the European piano industry. They provide a wide range of services, including restoration, refinishing, tuning, piano moving and storage, keytop replacement, player-piano systems, and more. Texas Piano Restoration serves the Dallas area with local piano services and offers restoration services throughout the state of Texas. The company, like many movers in Wylie, TX, prides itself on using the best materials and products available, sourcing from Pianos Bolduc, Renner, and genuine Steinway parts.
Stairway Pianos
Moving Services
- Piano moving & storage
Awards
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Customer Reviews of Stairway Pianos
We analyzed and organized the customer reviews of Stairway Pianos in Wylie, TX using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Stairway Pianos based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
9.7/10
Nationwide Average: 8.44/10
Recent Reviews Mention...
“terrific service”
“I am super pleased with their restoration work”
“excellent job moving”
“restored a beautiful piano to meet concert needs”
2. Punctuality
9.58/10
Nationwide Average: 8.07/10
Recent Reviews Mention...
“they were on time”
“job was scheduled immediately”
“Received a phone call for their arrival”
“extremely timely in move”
3. Affordability
8.72/10
Nationwide Average: 7.69/10
Recent Reviews Mention...
“incredibly reasonable price”
“rates were reasonable”
“fair pricing”
“affordable”
4. Communication
9.53/10
Nationwide Average: 7.53/10
Recent Reviews Mention...
“they called when 15 minutes out”
“staff and reps were extremely responsive”
“very communicative and responsive”
“Great on communication”
5. Speed
9.43/10
Nationwide Average: 8.58/10
Recent Reviews Mention...
“helpful and quick”
“quick”
“job was completed efficiently”
“efficient move”
6. Friendliness
9.72/10
Nationwide Average: 8.91/10
Recent Reviews Mention...
“thank you gentleman”
“Jon, Lucas and Stuart were wonderful”
“feels like the piano works with the music”
“very friendly”
7. Will Hire Again
9.67/10
Nationwide Average: 8.18/10
Recent Reviews Mention...
“so glad to find excellent service”
“I can't say enough about recommending this company”
“highly recommend them for any piano needs”
“would definitely call them again for a piano move”
8. Professionalism
9.71/10
Nationwide Average: 8.31/10
Recent Reviews Mention...
“terrific service”
“they conducted the restoration wonderfully”
“Very professional”
“technician Lucas set up the action expertly”
9. Precision & Care
9.6/10
Nationwide Average: 8.01/10
Recent Reviews Mention...
“piano arrived in perfect condition”
“carefully paying attention to our floors and other items”
“piano delivered safely without issues”
“Secured our piano with care and protected door jambs”
Great Crew Members
| Jon, Lucas, Stuart | Jon, Lucas, and Stuart restored my piano beautifully |
| Lucas | Lucas provided excellent technical setup |
| John, Stuart | Took necessary steps to secure and move items carefully |
| Jon, Lucas | Jon and Lucas made our piano turn out way better |
| Lucas | Lucas and team performed exceptionally well |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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