Word of Mouth Moving Review
Looking to hire Word of Mouth Moving? See our detailed 11-point review based on our independent analysis of Word of Mouth Moving, 130 other Austin moving companies, and 1,885 moving companies in Texas.
Word of Mouth Moving has an overall score of 9.56 out of 10. Based on our extensive analysis, this is an Exceptional score and places it in the top 99.35% of all movers in Texas and the top 99.19% of moving companies nationwide. They score better than 1,872 movers in Texas. Word of Mouth Moving is also one of the top 150 movers in Texas.
Key Takeaways:
- Word of Mouth Moving is the Top 3 Movers in Austin, TX
- Overall rating: 9.56 out of 10
- Highest 11-point rating category: Speed
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
Word of Mouth Moving is a locally-operated moving company based in Austin, Texas that provides both local and long-distance moving services. Their service areas include North Austin, South Austin, Round Rock, Pflugerville, Cedar Park, and other nearby cities. This small business offers residential and commercial moving services, packing and unpacking, in-county and out-of-county moves, and labor-only services. Their experienced team has over 10 years of experience in the industry and prides themselves on customer satisfaction, attention to detail, and cost-efficiency. They provide a highly personalized service and are highly rated by their customers. If you need a complete overview of companies offering similar services within the city, you may want to check out thehigh-quality movers serving Austin, TX.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between Word of Mouth Moving & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 9.75 | ↑ 17.5% | 192 | 2 | 99.0% | |
| Punctuality | 9.47 | ↑ 18.7% | 59 | 2 | 96.7% | |
| Affordability | 9.62 | ↑ 27.0% | 53 | 0 | 100.0% | |
| Communication | 9.53 | ↑ 28.2% | 74 | 2 | 97.4% | |
| Stick to Prices | 9.19 | ↑ 54.1% | 24 | 1 | 96.0% | |
| Speed | 9.87 | ↑ 16.9% | 98 | 0 | 100.0% | |
| Friendliness | 9.76 | ↑ 11.7% | 131 | 2 | 98.5% | |
| Will Hire Again | 9.78 | ↑ 21.5% | 191 | 1 | 99.5% | |
| Professionalism | 9.81 | ↑ 20.0% | 104 | 0 | 100.0% | |
| Conflict Handling | 8.73 | ↑ 114.6% | 17 | 1 | 94.4% | |
| Precision & Care | 9.71 | ↑ 22.5% | 105 | 3 | 97.2% |
Recent Word of Mouth Moving Reviews
Quality - 9.75/10
Overall quality of the service provided on moving day.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Punctuality - 9.47/10
Did the crew show up on-time with the required equipment?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Affordability - 9.62/10
How affordable was the moving service?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Communication - 9.53/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Stick to Prices - 9.19/10
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
Overall Review Distribution
Speed - 9.87/10
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Friendliness - 9.76/10
Was the moving crew cordial and friendly to be around on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Will Hire Again - 9.78/10
How likely a customer is to hire the same movers again for their next move.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Professionalism - 9.81/10
Did the moving crew behave in a professional manner on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Conflict Handling - 8.73/10
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
Overall Review Distribution
Precision & Care - 9.71/10
Were walls scratched? Did furniture get scuffed, broken, or lost?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Additional Details
Moving Services Offered by Word of Mouth Moving
- Local Moves
- Long Distance Moves
- Labor Only
- Packing
- Commercial Moves
- Residential Moving
- In County Moves
- Out of County Moves
- Room to Room Moves
- Piano Moves
Licenses
State & federal license information
Texas Moving License
Status: Inactive (last checked: 1/08/25)Texas Moving License Information
- License Number: 006829627C
- License Status: Inactive
- Date Issued: 9/04/20
USDOT Interstate License
Status: Not Authorized for Interstate Moves (last checked 9/05/22)- USDOT: 2524947
- MC: 103374
- ENTITY TYPE: Carrier
1
Registered Trucks, Tractors, or Vans
4
Registered Drivers
6/16/22
Most Recent USDOT Update
150,000
Annual Interstate Miles (2021)
Detailed Customer Insights
Based on our analysis of Word of Mouth Moving's customer reviews:
2.75 hrs
Local Move Duration
based on 18 reviews
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Awards
Contact Word of Mouth Moving
- 501 Congress Ave STE 150, Austin, TX, 78701
- (512) 443-9673
- https://wordofmouthmoving.com/
Follow Word of Mouth Moving:
How we ranked the top Texas movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Texas.
Rating Methodology
Here's the methodology we used to come up with the best movers in Texas:
Our original review-based ranking algorithm
We started with a total of 1,885 companies that offer moving services in the Texas area.
From these 1,885 companies, we analyzed a total of 328,866 reviews dating all the way back to June 2007.
We also reviewed a total of 541 state and federal moving licenses from these 1,885 companies and 5,867 different 3rd party review and social profiles.
Each of the ~328,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 912,273 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 147,297 Austin moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Texas moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
