White Glove Storage & Delivery Review
Looking to hire White Glove Storage & Delivery? See our detailed 11-point review based on our independent analysis of White Glove Storage & Delivery, 130 other Austin moving companies, and 1,885 moving companies in Texas.
White Glove Storage & Delivery has an overall score of 7.71 out of 10. Based on our extensive analysis, this is a Good score and places it in the top 51.37% of all movers in Texas and the top 51.17% of moving companies nationwide. They score better than 967 movers in Texas.
Key Takeaways:
- Overall rating: 7.71 out of 10
- Highest 11-point rating category: Friendliness
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
White Glove Storage & Delivery is a full-service moving company based in Austin, offering storage and delivery services. The company has grown by word of mouth, catering to interior designers, residential and commercial clients, builders, art and antique dealers, and furniture showrooms worldwide. They began by providing services to fine furniture and art galleries, filling a gap in the industry for a professional, service-oriented mover. White Glove Storage & Delivery offers a range of services, including temperature-controlled storage, inventory management, delivery and installation, relocation, handling, and repair. They pride themselves on providing superior moving, storage, and delivery services and exceeding customer expectations, making them one of the experienced movers serving Austin, TX.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between White Glove Storage & Delivery & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 9.24 | ↑ 11.3% | 89 | 8 | 91.8% | |
| Punctuality | 8.98 | ↑ 12.5% | 23 | 2 | 92.0% | |
| Affordability | 4.21 | ↓ -44.5% | 0 | 3 | 0.0% | |
| Communication | 8.36 | ↑ 12.5% | 30 | 7 | 81.1% | |
| Stick to Prices | 3.22 | ↓ -45.9% | 1 | 4 | 20.0% | |
| Speed | 9.60 | ↑ 13.7% | 21 | 0 | 100.0% | |
| Friendliness | 9.62 | ↑ 10.2% | 81 | 2 | 97.6% | |
| Will Hire Again | 8.97 | ↑ 11.5% | 85 | 11 | 88.5% | |
| Professionalism | 9.48 | ↑ 16.0% | 78 | 4 | 95.1% | |
| Conflict Handling | 4.03 | ↓ -1.0% | 3 | 6 | 33.3% | |
| Precision & Care | 9.13 | ↑ 15.3% | 36 | 4 | 90.0% |
Recent White Glove Storage & Delivery Reviews
Quality - 9.24/10
Overall quality of the service provided on moving day.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Punctuality - 8.98/10
Did the crew show up on-time with the required equipment?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Affordability - 4.21/10
How affordable was the moving service?
Overall Review Distribution
Communication - 8.36/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Stick to Prices - 3.22/10
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
Overall Review Distribution
Speed - 9.60/10
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Friendliness - 9.62/10
Was the moving crew cordial and friendly to be around on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Will Hire Again - 8.97/10
How likely a customer is to hire the same movers again for their next move.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Professionalism - 9.48/10
Did the moving crew behave in a professional manner on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Conflict Handling - 4.03/10
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Precision & Care - 9.13/10
Were walls scratched? Did furniture get scuffed, broken, or lost?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Additional Details
Moving Services Offered by White Glove Storage & Delivery
- Cheap moving services
- Local moving services
- Long-distance moving services
- Cross-country moving services
- International moving services
- Small moving services
- Piano moving services
- Appliance moving services
- Furniture moving services
- Commercial moving services
Licenses
State & federal license information
USDOT Interstate License
Status: Authorized for Interstate Moves (last checked 7/01/25)- USDOT: 1598596
- MC: 591409
- ENTITY TYPE: Carrier/Shipper
26
Registered Trucks, Tractors, or Vans
30
Registered Drivers
7/18/24
Most Recent USDOT Update
434,365
Annual Interstate Miles (2023)
Detailed Customer Insights
Based on our analysis of White Glove Storage & Delivery's customer reviews:
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Awards
Contact White Glove Storage & Delivery
- 3834 Promontory Point Dr, Austin, TX, 78744
- +1 512-490-1500
- https://whiteglovedelivery.com/
Follow White Glove Storage & Delivery:
How we ranked the top Texas movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Texas.
Rating Methodology
Here's the methodology we used to come up with the best movers in Texas:
Our original review-based ranking algorithm
We started with a total of 1,885 companies that offer moving services in the Texas area.
From these 1,885 companies, we analyzed a total of 328,866 reviews dating all the way back to June 2007.
We also reviewed a total of 541 state and federal moving licenses from these 1,885 companies and 5,867 different 3rd party review and social profiles.
Each of the ~328,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 912,273 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 147,297 Austin moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Texas moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
