Established in Clemson, SC in 2017, Undergrads Moving offers a refreshing, affordable, and reliable moving experience by employing university students to handle the heavy lifting. Serving areas in Florida, Kentucky, North Carolina, South Carolina, and Texas, the company operates within a 30-mile radius of the cities they are based in. Their low-cost labor-only service requires customers to rent a truck, while their professional, hard-working undergraduate movers load and unload items. Undergrads Moving is committed to giving back by allocating a portion of their proceeds to an annual scholarship fund for their student movers, having donated $10,000 to the fund in July 2020. For more information about moving services in this area, check out a comprehensive list of experienced movers serving Austin, TX.
Undergrads Moving
About Undergrads Moving
Additional Cities Served: Pflugerville, Kyle, Copperas Cove, Buda, Lakeway, Jacksonville, LockhartShow More >
Moving Services
- Labor-Only Moving
- Loading Services
- Unloading Services
- At-Home Re-decorating Assistance
- At-Home Organizing Assistance
- Event Preparation Assistance
- Long-Distance Moving
- Local Moving
- Commercial Moving
- Hourly Moving Services
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Customer Reviews of Undergrads Moving
We analyzed and organized the customer reviews of Undergrads Moving in Austin, TX using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Undergrads Moving based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“move took longer than quoted, rushed at end”
“great work by movers”
“great work by movers”
“great work by movers”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“showed up but efficiency and use of time was poor”
“they were on time”
“were on time”
“came on time”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“affordable”
“flat hourly rate is easy to understand”
“price was extremely reasonable”
“Affordable”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“no response from their claims department”
“Katie and Chris were great in getting me set up”
“contacted immediately and professional”
“most efficient process to schedule and get the job done”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“did not stick to quoted time, thus affecting price”
“Stuck to the quoted price despite finishing early”
“Transparent pricing”
“Charged me for their mistake.”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“appeared to be stalling for time”
“efficiency indicates speediness of move”
“they worked very efficiently”
“they were fast”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“the team was professional and friendly”
“courteous & very helpful”
“Very courteous”
“very polite”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“Please do better”
“unlikely to hire again given the experience”
“would hire Austin and Matthew again”
“recommend this company and would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“minimal effort and had to be instructed on basics”
“very professional”
“Scott and Matthew were very professional”
“Friendly, professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“they haven't/won't reply to fix the issue ”
“still no response from their claims department”
“Did not attempt to right their wrong.”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“Cracked my 55 inch flat screen”
“they broke my tv ”
“had to be told to use dollies, minimal effort from one”
“careful with items”
Customer Insights
Local Move Duration: 1.75 hours from 6 reviews
Great Crew Members
| Harry, Matthew | very helpful |
| Hector, Jackson, Spencer | got it done even on a long grueling day |
| Harry, Yates | did great work during the move |
| Jack, Christian | Asked where I wanted the furniture and worked fast |
| Ethan,Carter,Harris,Sam | Ethan and Carter were efficient. Harris and Sam worked hard and fast. |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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