Elephant Moving and Storage is a fully licensed and insured residential and commercial moving company, headquartered in Austin, Texas, and serves Austin, Houston, and San Antonio. While not explicitly mentioned, it's indicated that the company has years of experience. Elephant Moving and Storage offers a wide array of customized moving services, and prides themselves on courtesy, professionalism, and meticulous attention to detail. Their services include residential moving, commercial moving, cross-country moving, furniture moving, piano moving, shipping & receiving, as well as furniture and document storage. One of their notable features is leur customer-centric approach, treating each move as if it was their own.
Elephant Moving and Storage
About Elephant Moving and Storage
Additional Cities Served: Cedar Park, Buda, Bee Cave, Center, Llano, West Lake Hills, WestlakeShow More >
Moving Services
- Residential Moving
- Commercial Moving
- Cross Country Moving
- Furniture Moving
- Piano Moving
- Shipping & Receiving
- Furniture & Document Storage
Texas Moving License
The TXDMV regulates moving companies that operate within the state of Texas.
Active
Last Checked: 01/08/25The TXDMV regulates moving companies that operate within the state of Texas.
USDOT Interstate License
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Customer Reviews of Elephant Moving and Storage
We analyzed and organized the customer reviews of Elephant Moving and Storage in Austin, TX using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Elephant Moving and Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
4.88/10
Nationwide Average: 8.44/10
Recent Reviews Mention...
“Terrible, disorganized company.”
“awesome service by the company”
“this is by far the worst delivery company”
“This was by far my best move”
2. Punctuality
4.15/10
Nationwide Average: 8.07/10
Recent Reviews Mention...
“they were not punctual with delivery.”
“was on time”
“always on time”
“they were on time”
3. Affordability
6.36/10
Nationwide Average: 7.69/10
Recent Reviews Mention...
“reasonable price”
“felt scammed and belongings stolen”
“no hidden fees”
“pricing was competitive”
4. Communication
3.05/10
Nationwide Average: 7.53/10
Recent Reviews Mention...
“they just hang up”
“cannot get ahold of anyone by phone.”
“Never answered phone or returned call.”
“office staff is horrible”
5. Stick to Prices
4.1/10
Nationwide Average: 5.99/10
Recent Reviews Mention...
“failed to deliver paid furniture, feels scammed”
“outstanding balance and ignored payment requests”
“tried to lowball me on compensation”
“no hidden fees”
6. Speed
6.64/10
Nationwide Average: 8.58/10
Recent Reviews Mention...
“utilized every second”
“Took out the mattress and set up the new one in less than 30 min.”
“Very quick in completing the move”
“were in and out in a timely manner”
7. Friendliness
5.69/10
Nationwide Average: 8.91/10
Recent Reviews Mention...
“the delivery men were kind”
“Terrible customer service”
“they were courteous”
“drivers are not friendly”
8. Will Hire Again
4.21/10
Nationwide Average: 8.18/10
Recent Reviews Mention...
“will never recommend them”
“would not hire again due to poor service.”
“Would not hire again.”
“recommend this company and would hire again”
9. Professionalism
4.97/10
Nationwide Average: 8.31/10
Recent Reviews Mention...
“the delivery men were professional”
“Disorganized, poor customer service.”
“professional demeanor throughout the move”
“very professional service provided”
10. Conflict Handling
1.65/10
Nationwide Average: 4.07/10
Recent Reviews Mention...
“did not attempt to rectify the issue with the delivery.”
“Did not attempt to right any wrong.”
“if something gets broke, it's your issue”
“did not attempt to resolve the communication issue”
11. Precision & Care
5.09/10
Nationwide Average: 8.01/10
Recent Reviews Mention...
“very careful with my furniture”
“nothing was rushed and no damage at all”
“product delivered in good condition”
“careful with every piece of furniture”
Customer Insights
Local Move Duration: 2.5 hours from 3 reviews
Great Crew Members
| Jose, James | made our moving day a walk in the park |
| Jose, James | made our moving day a walk in the park |
| Steve | Steve was positive and smiling |
| Jay,Travis | excellent job |
| Orna | Orna was extremely nice to me |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact Elephant Moving and Storage
6110 Trade Center Dr # 101A, Austin, TX, 78744
(512) 442-6622
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