1-800-Pack-Rat is a moving and storage company that is committed to simplifying these services for you. With a strong emphasis on customer service, this company has assisted thousands of customers with cross-country moves, home renovation storage, and much more. Offering all-steel, portable storage and moving containers gives customers peace of mind knowing their possessions are safe and secure. They offer a range of services, including long-distance and local moving solutions, on-site storage solutions, and secure warehouse storage solutions. With over 65 secure warehouse storage facilities in their nationwide network, they are equipped to offer comprehensive logistics services. In addition to these, 1-800-Pack-Rat also offers business solutions. The commitment of this company to customer satisfaction is truly noteworthy, as demonstrated by their offering of weatherproof steel containers. Unfortunately, further details could not be accessed from the 'About Us' and 'Services' pages. If you're considering a move in the area and want to explore additional options, be sure to have a look at the movers in Temple, TX.
1-800-Pack-Rat
Moving Services
- Local Moving Solutions
- Long-Distance Moving Solutions
- Cross Country Moving Guide
- On-Site Storage Solutions
- Secure Warehouse Storage Solutions
- All-Steel Containers
- Business Solutions
- Compare Us to The Competition
- Residential Solutions
- Restoration & Remediation
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Customer Reviews of 1-800-Pack-Rat
We analyzed and organized the customer reviews of 1-800-Pack-Rat in Temple, TX using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for 1-800-Pack-Rat based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“great work by movers”
“PACK-RAT Moving Services shows exceptional professionalism”
“Great experience overall”
“Had to rush packing which was stressful”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“they were on time for both delivery and pickup”
“everything was ready exactly when they told us”
“Container arrived much later than promised”
“Showed up on the wrong dates, despite rescheduling”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“the price was better than any estimate I had”
“More expensive than competitors”
“trying to charge me $1600 MORE”
“hidden fees imply not affordable”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“team ensured a smooth move”
“my rep Sam was super helpful”
“Paul gave us great communication”
“Poor communication about scheduling and containers”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“charging more than original quote”
“Not willing to offer an acceptable concession for their mistake”
“was overcharged twice, implies issues with sticking to quoted prices ”
“tried to impose an expedited fee unfairly”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“container took too long to be delivered”
“an hour to load 1 truck with 3 boxes”
“did an amazing job in a timely manner”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“Cheerfully worked to solve my moving problems”
“staff was very nonchalant and unhelpful”
“implied dissatisfaction with the whole staff”
“delivery driver was GREAT”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“recommend this company and would hire again”
“would hire PACK-RAT Moving Services again”
“highly recommend trying it out”
“Smoothest move of my life”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“team conducted themselves professionally”
“crew showed excellent professionalism”
“Crew and customer service were disorganized and unhelpful”
“Everyone acted professionally”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“Admitted mistake but not willing to fix it satisfactorily”
“refused to take responsibility for damaged fridge”
“did not right their wrongs ”
“manager did not address incorrect fee information ”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“Excellent care was taken with our pod”
“expensive fridge ruined and smell could not be remedied”
“took a long time to load a few boxes”
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Temple Moving Services
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