U-Pack Review
Looking to hire U-Pack? See our detailed 11-point review based on our independent analysis of U-Pack, 15 other Amarillo moving companies, and 1,885 moving companies in Texas.
Key Takeaways:
- Overall rating: 6.44 out of 10
- Highest 11-point rating category: Punctuality
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
U-Pack is an affordable and convenient option for moving short and long distances. It provides containers that you can pack and load on your own, then drives them to your new place for you to unload. U-Pack’s metal containers are weatherproof, so your items will be safe during transport. They are designed for easy loading, parking, and storage, too. Transits are guaranteed to be always on schedule. You can trust that your belongings will arrive on time and in one piece. U-Pack has a location in Amarillo, TX, providing door-to-door delivery services. And because the company only charges for the equipment space you use, you’ll know exactly what your move will cost before you even start packing. Fuel costs are always included in its rates, which means there are no surprises later on. Plus, U-Pack has checklists and how-to guides to walk you through the entire moving process.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between U-Pack & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 7.20 | ↓ -13.2% | 2 | 1 | 66.7% | |
| Punctuality | 7.37 | ↓ -7.6% | 2 | 1 | 66.7% | |
| Affordability | 6.41 | ↓ -15.4% | 2 | 1 | 66.7% | |
| Communication | 5.39 | ↓ -27.5% | 1 | 2 | 33.3% | |
| Will Hire Again | 6.54 | ↓ -18.7% | 2 | 2 | 50.0% | |
| Professionalism | 7.32 | ↓ -10.5% | 1 | 0 | 100.0% |
Recent U-Pack Reviews
Quality - 7.20/10
Overall quality of the service provided on moving day.
Overall Review Distribution
Punctuality - 7.37/10
Did the crew show up on-time with the required equipment?
Overall Review Distribution
Affordability - 6.41/10
How affordable was the moving service?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Communication - 5.39/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Will Hire Again - 6.54/10
How likely a customer is to hire the same movers again for their next move.
Overall Review Distribution
Professionalism - 7.32/10
Did the moving crew behave in a professional manner on moving day?
Overall Review Distribution
Additional Details
Moving Services Offered by U-Pack
- Long Distance Moving
- Military Moves
- Cross Country
- Senior Moving
- Student Moves
- Job Relocation
- Small Moves
- Compare Moving Services
- Compare U-Pack vs Full Service
- Compare U-Pack vs Portable Storage
Licenses
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Detailed Customer Insights
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Awards
Contact U-Pack
- 9100 Triangle Dr, Amarillo, TX, 79108
- (844) 611-4582
- https://www.upack.com/moving-companies/texas/amarillo
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How we ranked the top Texas movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Texas.
Rating Methodology
Here's the methodology we used to come up with the best movers in Texas:
Our original review-based ranking algorithm
We started with a total of 1,885 companies that offer moving services in the Texas area.
From these 1,885 companies, we analyzed a total of 328,866 reviews dating all the way back to June 2007.
We also reviewed a total of 541 state and federal moving licenses from these 1,885 companies and 5,867 different 3rd party review and social profiles.
Each of the ~328,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 912,273 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 147,334 Amarillo moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Texas moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
