U-Box at U-Haul Review
Looking to hire U-Box at U-Haul? See our detailed 11-point review based on our independent analysis of U-Box at U-Haul, 100 other San Antonio moving companies, and 1,885 moving companies in Texas.
Key Takeaways:
- Overall rating: 6.25 out of 10
- Highest 11-point rating category: Quality
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
U-Haul, founded in 1945 by L.S. "Sam" Shoen and his wife, Anna Mary Carty Shoen, originated from a need for do-it-yourself moving equipment available nationwide. Starting with simple trailer rentals, the company has expanded its offerings to include a variety of moving and storage solutions. These include truck rentals, self-storage units, moving supplies, and U-Box containers that can be filled and either stored or moved internationally. U-Haul is known for its customer-oriented approach, facilitating moves with features like free first-month storage with one-way rentals and 24/7 truck shares. It operates out of Phoenix, AZ, and extends services across the United States and Canada. As an established leader with a rich history dating back over 75 years, U-Haul offers extensive coverage via 20,000 dealers, maintaining a collaborative network that emphasizes local involvement without requiring capital investment from its dealers.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between U-Box at U-Haul & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 7.29 | ↓ -12.1% | 1 | 0 | 100.0% |
Recent U-Box at U-Haul Reviews
Quality - 7.29/10
Overall quality of the service provided on moving day.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Additional Details
Moving Services Offered by U-Box at U-Haul
- International Moving
- Cross-Country Moving
- Military Moving
- College Moving
- Last-Minute Moving
- Small Moves
- Furniture Moving
- Packing Services
- Storage Services
- Moving Labor
Licenses
State & federal license information
USDOT Interstate License
Status: Authorized for Interstate Moves (last checked 8/13/24)- USDOT: 428480
- MC: 881015
- ENTITY TYPE: Carrier
135
Registered Trucks, Tractors, or Vans
265
Registered Drivers
10/16/23
Most Recent USDOT Update
2,124,910
Annual Interstate Miles (2022)
Detailed Customer Insights
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Contact U-Box at U-Haul
- Alamo Heights, TX, 78209
- (210) 731-2800
- https://www.uhaul.com/Locations/UBox-Containers-near-San-Antonio-TX-78212/744080/
Follow U-Box at U-Haul:
How we ranked the top Texas movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Texas.
Rating Methodology
Here's the methodology we used to come up with the best movers in Texas:
Our original review-based ranking algorithm
We started with a total of 1,885 companies that offer moving services in the Texas area.
From these 1,885 companies, we analyzed a total of 328,866 reviews dating all the way back to June 2007.
We also reviewed a total of 541 state and federal moving licenses from these 1,885 companies and 5,867 different 3rd party review and social profiles.
Each of the ~328,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 912,273 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 147,297 San Antonio moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Texas moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
