Truck Rental at U-Haul Review
Looking to hire Truck Rental at U-Haul? See our detailed 11-point review based on our independent analysis of Truck Rental at U-Haul, 28 other Signal Mountain moving companies, and 422 moving companies in Tennessee.
Key Takeaways:
- Overall rating: 5.83 out of 10
- Highest 11-point rating category: Communication
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
U-Haul, which began operations in 1945, was founded by L.S. "Sam" Shoen and Anna Mary Carty Shoen in response to the nationwide need for do-it-yourself moving equipment available for one-way rentals. Headquartered in Phoenix, AZ, U-Haul has expanded significantly over the decades and serves customers across the United States and Canada. The company is renowned for pioneering the concept of one-way trailer rentals and has grown into a giant with approximately 176,000 trucks, 127,000 trailers, and 41,000 towing devices. U-Haul offers a variety of moving vehicles, self-storage units, and moving supplies, and is also the largest installer of permanent trailer hitches in the U.S. automotive aftermarket. As a major provider in the DIY moving segment, it also includes U-Box containers for flexible, portable moving and storage solutions. Notably, U-Haul has a historical penchant for innovation and customer-focused services, which have continued to evolve since its establishment by introducing services like U-Haul Truck Share 24/7 for around-the-clock customer access via the internet. The supplied 'Website Information' is useful as it provides comprehensive details about U-Haul's history, services, and operational capacity, which were crucial in crafting a detailed company description.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between Truck Rental at U-Haul & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Communication | 6.87 | ↓ -7.6% | 1 | 0 | 100.0% |
Recent Truck Rental at U-Haul Reviews
Communication - 6.87/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Overall Review Distribution
Additional Details
Moving Services Offered by Truck Rental at U-Haul
- International Moving
- College Moving
- Military Moving
- Local Moving
- Long-Distance Moving
- Cross-Country Moving
- Last-Minute Moving
- Small Moves
- Piano Moving
- Appliance Moving
Licenses
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Detailed Customer Insights
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Contact Truck Rental at U-Haul
- Signal Mountain, TN, 37377
- (423) 870-2144
- https://www.uhaul.com/Locations/Truck-Rentals-near-Chattanooga-TN-37415/774062/
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How we ranked the top Tennessee movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Tennessee.
Rating Methodology
Here's the methodology we used to come up with the best movers in Tennessee:
Our original review-based ranking algorithm
We started with a total of 422 companies that offer moving services in the Tennessee area.
From these 422 companies, we analyzed a total of 62,925 reviews dating all the way back to December 2007.
We also reviewed a total of 11 state and federal moving licenses from these 422 companies and 1,270 different 3rd party review and social profiles.
Each of the ~62,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 157,987 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 23,532 Signal Mountain moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Tennessee moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
