1-800-Pack-Rat Review
Looking to hire 1-800-Pack-Rat? See our detailed 11-point review based on our independent analysis of 1-800-Pack-Rat, 16 other Decaturville moving companies, and 97 moving companies in Tennessee.
Key Takeaways:
- Overall rating: 7.04 out of 10
- Highest 11-point rating category: Friendliness
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
1-800-PACK-RAT is a moving and storage company that provides all-steel, portable storage and moving containers designed to keep customers' belongings safe and secure. If you're seeking out local movers in your area, Savannah, TN moving services are plentiful. The company offers a variety of services, including long-distance moving solutions, local moving solutions, on-site storage solutions, and secure warehouse storage solutions. They have a nationwide network of over 65 secure warehouse storage facilities, ensuring customers' items are well-protected. 1-800-PACK-RAT is committed to delivering the best customer service in the industry, and their flexible, convenient services cater to clients with various moving and storage needs, such as cross-country moves, home renovations, and more.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between 1-800-Pack-Rat & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 7.29 | ↓ -12.1% | 1 | 0 | 100.0% | |
| Communication | 6.93 | ↓ -6.8% | 1 | 0 | 100.0% | |
| Friendliness | 7.78 | ↓ -10.9% | 1 | 0 | 100.0% | |
| Will Hire Again | 7.09 | ↓ -11.9% | 1 | 0 | 100.0% | |
| Professionalism | 7.41 | ↓ -9.4% | 1 | 0 | 100.0% | |
| Precision & Care | 7.31 | ↓ -7.8% | 1 | 0 | 100.0% |
Recent 1-800-Pack-Rat Reviews
Quality - 7.29/10
Overall quality of the service provided on moving day.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Communication - 6.93/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Friendliness - 7.78/10
Was the moving crew cordial and friendly to be around on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Will Hire Again - 7.09/10
How likely a customer is to hire the same movers again for their next move.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Professionalism - 7.41/10
Did the moving crew behave in a professional manner on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Precision & Care - 7.31/10
Were walls scratched? Did furniture get scuffed, broken, or lost?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Additional Details
Moving Services Offered by 1-800-Pack-Rat
- Long-Distance Moving Solutions
- Local Moving Solutions
- On-Site Storage Solutions
- Secure Warehouse Storage Solutions
- All-Steel Containers
- Business Solutions
Licenses
State & federal license information
USDOT Interstate License
Status: Not Authorized for Interstate Moves (last checked 1/11/25)- USDOT: 2082998
- ENTITY TYPE: Carrier
2
Registered Trucks, Tractors, or Vans
3
Registered Drivers
10/05/10
Most Recent USDOT Update
50,000
Annual Interstate Miles (2009)
Detailed Customer Insights
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Contact 1-800-Pack-Rat
- 1830 Florence Rd, Savannah, TN, 38372
- (731) 925-7054
- https://www.1800packrat.com/
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How we ranked the top Tennessee movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Tennessee.
Rating Methodology
Here's the methodology we used to come up with the best movers in Tennessee:
Our original review-based ranking algorithm
We started with a total of 97 companies that offer moving services in the Tennessee area.
From these 97 companies, we analyzed a total of 5,536 reviews dating all the way back to December 2009.
We also reviewed a total of 3 state and federal moving licenses from these 97 companies and 275 different 3rd party review and social profiles.
Each of the ~5,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 10,941 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 2,362 Decaturville moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Tennessee moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
