Armstrong Relocation

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MoversChevron RightTennesseeChevron RightChattanoogaChevron RightArmstrong Relocation
based on 297+ data points
Circle Info

About Armstrong Relocation

Armstrong Relocation is a well-established moving company with 30 locations across the US providing residential, commercial, logistics, and warehousing services since 1957. The company’s Chattanooga location offers local and long-distance moving, employee relocation, international moving, office moving, and facility moving. Being one of the movers in Chattanooga, TN, its wide range of services will certainly benefit your move. Residential customers can enjoy virtual and in-home estimates, appliance moving, decluttering and staging services, and more. Commercial clients trust Armstrong for comprehensive commercial moving solutions including furniture and equipment installation, space decommissioning, and technology disconnect and reconnect support. Armstrong Relocation has a network of national partners and inventory management technology that renders real-time service to keep your valuables safe, such as asset management, fulfillment, and final mile solutions.

USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 01/10/25

USDOT

1080349

ENTITY TYPE

Carrier/Broker

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Customer Reviews of Armstrong Relocation

We analyzed and organized the customer reviews of Armstrong Relocation in Chattanooga, TN using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Armstrong Relocation based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:

1. Quality

8.19/10

Nationwide Average: 8.44/10

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Recent Reviews Mention...

delighted with the overall moving experience

greatly dissatisfied with service

team did a great job

Great friendly people made it enjoyable

2. Punctuality

7.49/10

Nationwide Average: 8.07/10

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Recent Reviews Mention...

delivery was not on time

Leo and his crew arrived as promised and Aaron arrived as scheduled

arriving on time

everything was done on time

3. Communication

7.09/10

Nationwide Average: 7.53/10

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Recent Reviews Mention...

helpful and communicative

poor communication, didn't follow up

They are very helpful with arrangements

Mike provided clear communication upfront

4. Stick to Prices

4.09/10

Nationwide Average: 5.99/10

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Recent Reviews Mention...

underestimated the scope of our move

No hidden fees

failed to pack everything properly

5. Speed

6.32/10

Nationwide Average: 8.58/10

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Recent Reviews Mention...

delivery took multiple days

quick turnaround from Georgia to Wyoming

Job was completed quicker than anticipated

waiting for an overflow truck

6. Friendliness

8.7/10

Nationwide Average: 8.91/10

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Recent Reviews Mention...

Great friendly people assisted

they are friendly

crew organizer was friendly

Crew was kind to my family

7. Will Hire Again

7.66/10

Nationwide Average: 8.18/10

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Recent Reviews Mention...

would recommend their services highly

would not hire or use again

would definitely hire again

all seems to be in order implies satisfaction

8. Professionalism

7.13/10

Nationwide Average: 8.31/10

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Recent Reviews Mention...

the movers were professional and courteous

lack of professionalism

Jeremy and his crew hustled professionally

Professional, clean

9. Conflict Handling

2.68/10

Nationwide Average: 4.07/10

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Recent Reviews Mention...

did not resolve the issue satisfactorily

not resolving the situation promptly

reimbursement not sufficient, denied reimbursement for some damages

issue at delivery was resolved promptly and to our entire satisfaction

10. Precision & Care

7.4/10

Nationwide Average: 8.01/10

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Recent Reviews Mention...

no issues or damage during the move

safe was damaged

Took great care of my possessions without any issues

high attention to detail

Customer Insights icon

Customer Insights

Interstate Move Duration: 4 days from 4 reviews

Great Crew Members icon

Great Crew Members

Doug,MeganDoug and Megan were specifically helpful and communicative
Kylethorough and contributed to a positive experience
Mike, JeremyMike set great expectations, Jeremy hustled with his crew
Mike Orlin, TerryBoth provided great service and assistance
JoeJoe and his team were great to work with
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Armstrong Relocation

Location
6059 Relocation Way, Ooltewah, TN, 37363
Phone
(423) 643-3720
Link
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