The locally owned and operated True Friends Moving Company serves the Nashville, TN, area with professional relocation services that make any move easy. With moving services from residential, commercial, and corporate moves to packing and senior relocation, this company has customizable packages to fit any moving need. Its emphasis on one-to-one customer service and professionalism has made True Friends Moving Company one of the top-rated moving companies in the Nashville area. Hundreds of 5-star reviews on Yelp, Angie's List, and Thumbtack are a testament to this moving company's dedication to providing the best moving experience possible.
True Friends Moving Company
About True Friends Moving Company
Additional Cities Served: Clarksville, Franklin, Hendersonville, Smyrna, Spring Hill, Gallatin, BrentwoodShow More >
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Moving Services
- Residential Moving
- Commercial Moving
- In-Home Moving
- Packing Services
- Senior Living Moving
- Apartment & Condo Moving
- Long Distance Moving
- Furniture disassembly/reassembly
- Appliance disconnection/reconnection
- Floor protection and attention to details
USDOT Interstate License
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Customer Reviews of True Friends Moving Company
We analyzed and organized the customer reviews of True Friends Moving Company in Nashville, TN using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for True Friends Moving Company based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
8.99/10
Nationwide Average: 8.44/10
Recent Reviews Mention...
“service was so beyond bad”
“they were knowledgeable and efficient”
“exceptional service and made the move seamless”
“loved the efficiency and would highly recommend”
2. Punctuality
8.58/10
Nationwide Average: 8.07/10
Recent Reviews Mention...
“arrived promptly and got to work”
“The guys showed up early”
“arrived on time and started right away”
“very prompt on arrival”
3. Affordability
7.81/10
Nationwide Average: 7.69/10
Recent Reviews Mention...
“more affordable than my previous movers”
“At least $1000 less expensive than other quotes”
“other company was exponentially cheaper”
“total price was more than fair”
4. Communication
8.25/10
Nationwide Average: 7.53/10
Recent Reviews Mention...
“inquired about my move knowledgeably”
“communicated throughout the entire process”
“great customer service”
“great communication”
5. Stick to Prices
5.98/10
Nationwide Average: 5.99/10
Recent Reviews Mention...
“Tried to switch to another truck costing more”
“expected to move a three bedroom house in one trip”
“informed me about any fees or additional costs upfront”
“charged more than the initial move”
6. Speed
9.2/10
Nationwide Average: 8.58/10
Recent Reviews Mention...
“more quickly than anticipated”
“quick and efficient”
“Worked quickly”
“They moved quick”
7. Friendliness
9.67/10
Nationwide Average: 8.91/10
Recent Reviews Mention...
“Zach and Dandre were friendly throughout the move”
“they were friendly”
“very courteous and fun”
“Very polite and helpful”
8. Will Hire Again
8.79/10
Nationwide Average: 8.18/10
Recent Reviews Mention...
“wish I had used another service”
“I'll give them another call”
“highly recommend and positive moving experience”
“would not use again due to issues with damage and pests”
9. Professionalism
8.93/10
Nationwide Average: 8.31/10
Recent Reviews Mention...
“service was so beyond bad”
“wrapped every piece of furniture carefully”
“Zach and Dandre were professional”
“very professional while working”
10. Conflict Handling
4.32/10
Nationwide Average: 4.07/10
Recent Reviews Mention...
“service recovery was so poor”
“partially reimbursed for damage after a fight”
“were very patient when I messed up the address”
“never was resolved”
11. Precision & Care
8.45/10
Nationwide Average: 8.01/10
Recent Reviews Mention...
“they damaged the property I moved out of”
“no furniture was damaged”
“handled my belongings with care”
“very damaged hope chest and issue with mice”
Customer Insights
Cost: $ 1112.00 from 19 historical data points
Hourly Minimum: 2 hours from 9 reviews
Local Move Duration: 3 hours from 58 reviews
Interstate Move Duration: 2 days from 7 reviews
Great Crew Members
| Brett | Brett was efficient as the foreman |
| Zach Wood,Dandre McMurray | provided exceptional service and were professional |
| Victor, Andrew, Rondarius | they were wonderful on my job |
| Matt, Jordan | Matt and Jordan worked well together |
| Andrew, Cory | great experience with Andrew and Cory |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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