Smartmove Nashvillie Review
Looking to hire Smartmove Nashvillie? See our detailed 11-point review based on our independent analysis of Smartmove Nashvillie, 94 other Nashville moving companies, and 422 moving companies in Tennessee.
Key Takeaways:
- Overall rating: 6.45 out of 10
- Highest 11-point rating category: Friendliness
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
Established in June 2004, Smartmove Nashville has successfully completed over 30,000 moves. While originally based in Garner, North Carolina, the company now has established branches in several cities including Wilson, Raleigh, Asheville, Charlotte, Nashville, Greensboro, Greenville, Atlanta, Las Vegas, and Denver. The company is known for offering local, statewide, and nationwide moving services. With a team composed of experienced, professional, and polite movers in Nashville, TN who have passed strict background checks, Smartmove has built a reputation for reliable service. As a member of the United States Movers Association, Smartmove Nashville maintains an exemplary A+ rating with the Better Business Bureau. The company also stands firmly committed to serving those who serve others, by offering a $25 discount to military personnel, law enforcement, firefighters, healthcare workers, and educators as part of their dedication to providing excellent moving services.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between Smartmove Nashvillie & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 7.53 | ↓ -9.3% | 5 | 1 | 83.3% | |
| Punctuality | 8.10 | ↑ 1.5% | 3 | 0 | 100.0% | |
| Communication | 6.34 | ↓ -14.7% | 2 | 1 | 66.7% | |
| Friendliness | 8.27 | ↓ -5.3% | 3 | 0 | 100.0% | |
| Will Hire Again | 7.39 | ↓ -8.2% | 5 | 1 | 83.3% | |
| Professionalism | 7.72 | ↓ -5.5% | 2 | 0 | 100.0% | |
| Conflict Handling | 2.03 | ↓ -50.1% | 0 | 1 | 0.0% | |
| Precision & Care | 5.35 | ↓ -32.5% | 0 | 1 | 0.0% |
Recent Smartmove Nashvillie Reviews
Quality - 7.53/10
Overall quality of the service provided on moving day.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Punctuality - 8.10/10
Did the crew show up on-time with the required equipment?
Overall Review Distribution
Communication - 6.34/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Friendliness - 8.27/10
Was the moving crew cordial and friendly to be around on moving day?
Overall Review Distribution
Will Hire Again - 7.39/10
How likely a customer is to hire the same movers again for their next move.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Professionalism - 7.72/10
Did the moving crew behave in a professional manner on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Conflict Handling - 2.03/10
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Precision & Care - 5.35/10
Were walls scratched? Did furniture get scuffed, broken, or lost?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Additional Details
Moving Services Offered by Smartmove Nashvillie
- Professional Furniture Moving
- Local Moves
- Cross-Country Moves
- Single Item Delivery
- Full House Moves
- Long-Distance Moves
- Same Day Moves
- Moving Across the Country
- Last-Minute Moves
- Moving Large Appliances
Licenses
We do not currently have license data to display for Smartmove Nashvillie
Detailed Customer Insights
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Contact Smartmove Nashvillie
- Nashville, TN, 37201
- (615) 636-7626
- https://www.thebestmoversaround.com/
Follow Smartmove Nashvillie:
How we ranked the top Tennessee movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Tennessee.
Rating Methodology
Here's the methodology we used to come up with the best movers in Tennessee:
Our original review-based ranking algorithm
We started with a total of 422 companies that offer moving services in the Tennessee area.
From these 422 companies, we analyzed a total of 62,925 reviews dating all the way back to December 2007.
We also reviewed a total of 11 state and federal moving licenses from these 422 companies and 1,270 different 3rd party review and social profiles.
Each of the ~62,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 157,987 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 23,532 Nashville moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Tennessee moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
